Consumer states the brush will not turn.

**NOTE: When the machine is in an upright position, the brushes will automatically stop turning to avoid any damage to the floor. The brushes will only rotate when the unit is reclined using the detent pedal

**NOTE: Advise customer that the following can lead to brush belt breakage and it is important that they follow usage instructions carefully to ensure this does not occur again in the future:

1.When using the unit to clean mats, take care to ensure machine does not catch on the edge of the mat. Only clean mats that are large enough to clean without catching edges of the mat.

2.Press trigger only while making a backward pass over floor surface, not while moving forwards.

3.Ensure hair and debris is removed from the brush as this can place extra pressure on the brush while it is turning and may lead to belt breakage.

Solution 1:

The machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll.

Switch machine OFF (O). Unplug machine from the outlet at the wall. Remove any foreign object, and then plug the machine back in to reset the circuit breaker. Switch the power switch ON (I), and push the detent pedal, does the brush turn now?

No, proceed to Solution 2

Yes, problem solved

Prepared by Monique Lania

18 Call Servicing Guide ProHeat 2X 9400F.doc

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Bissell BS-9400F manual Consumer states the brush will not turn
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BS-9400F specifications

The Bissell BS-9400F is a powerful and versatile carpet cleaner designed to tackle tough stains and refresh your carpets. With its advanced cleaning technology and user-friendly design, this machine is perfect for homeowners looking to maintain a pristine living space.

One of the standout features of the BS-9400F is its Heatwave Technology. This innovative feature helps to maintain the temperature of the hot water and cleaning solution as you clean, ensuring optimal stain removal and a deeper clean. By keeping the water hot, the Bissell BS-9400F enhances the cleaning power of the solution, allowing it to penetrate deep into carpet fibers and lift stubborn dirt and grime.

Another key characteristic is its dual tank system, which separates the clean water and dirty water for more efficient cleaning. The clean water tank is easy to fill, and its large capacity means fewer trips to the sink during cleaning sessions. The dirty water tank also features a simple release mechanism, making it easy to empty and clean after use.

The BS-9400F is equipped with powerful suction capabilities, which work in conjunction with its cleaning brushes to extract embedded dirt and debris from carpets. The machine features a revolving dirt lifter brush system that uses multiple rotating brushes to loosen and lift away tough stains. This feature is especially useful for high-traffic areas and homes with pets, where stains can become set into the carpet fibers.

For added convenience, the Bissell BS-9400F includes a variety of cleaning modes, allowing you to customize your cleaning experience. Whether you need a deep clean for your carpets or a quick refresh, the machine offers settings tailored to your specific needs. Additionally, its lightweight design and ergonomic handle make it easy to maneuver and transport, even for longer cleaning sessions.

With a focus on performance, convenience, and ease of use, the Bissell BS-9400F presents a comprehensive solution for carpet cleaning challenges. Its combination of advanced technology and thoughtful design makes it a valuable addition to any household looking to keep carpets looking their best. Whether dealing with everyday messes or tackling more significant cleaning tasks, this carpet cleaner is equipped to deliver impressive results.
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