Black & Decker GX302 Fault finding, What to do if your mower needs repair, Our guarantee policy

Caution: Do not use solvents or cleaning fluids as these may damage the plastic components of your mower.

Fault finding

If your mower does not operate correctly, use the following table to locate the problem.

Warning! Always disconnect your mower ! from the electrical supply before carrying out

any inspection.

Symptoms	Possible cause	Remedy
Motor buzzes	Blade jammed.	Disconnect from
but blade does		the electrical
not move.		supply.
		Remove the
		obstruction from
		the blade.
No noise and	Faulty electrical	Disconnect from
the blade does	connection.	the electrical
not move.		supply.
		Plug your mower
		into an alternative
		compatible
		electrical supply.
		Check if a new
		fuse is required.
		Re-tighten and
		check all electrical
		connections in the
		extension cables.
	Overload cut-	Reset overload
	out operates.	cut-out.
Motor stalled.	The motor is	Disconnect from
	overloading in	the electrical
	long, thick	supply. Reset the
	grass.	blade height
		to a higher
		position.
Poor cutting	Blade damaged	Disconnect from
performance.	due to impact	the electrical
	on large stones,	supply. Check the
	tree stumps,	blade for damage.
	paving stones or Replace with a
	similar objects.	new blade,
		if necessary.

What to do if your mower needs repair

For after sales service please refer to the section ‘Lawnmowers & Garden’ within your local Yellow Pages.

Unwanted products and the environment

Should you find one day that your mower needs replacement, or is of no further use to you, think of the protection of the environment. Black & Decker service agents will accept your old mower and will dispose of it in an environmentally safe way.

Black & Decker lawn and garden guarantee

This guarantee provides 36 months parts cover and 12 months labour (UK), 24 months parts cover and labour (Australia and New Zealand). In all cases proof of purchase will be required.

lf your Black & Decker mower becomes defective, within the guarantee period, due to faulty materials and workmanship, we guarantee to either replace all defective parts, or at our discretion, replace your mower free of charge, provided that:

•Your mower is returned to one of our authorised repair agents with evidence of purchase.

•Your mower has been used within the parameters of its consumer classification.

•Your mower has not been used for hire purposes.

•Repairs have not been attempted by anyone other than our authorised repair agents.

•The failure represents normal wear and tear.

This guarantee is offered as an extra benefit and is additional to your statutory rights.

Our guarantee policy

Failures due to the following are not covered:

•Replacing worn or damaged blades, nylon line and chains, or cables damaged during storage or use. These are regarded as replacement items which wear during normal usage.

•Failures as a result of sudden impact or obvious abuse.

•Failures due to usage not in accordance with instructions and recommendations contained in this manual.

The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of your Black & Decker mower and may render the guarantee void.

Black & Decker after sales service (UK, Australia and New Zealand only)

Black & Decker offers a nationwide network of authorised service agents. The use of other than genuine Black & Decker accessories and parts may damage or reduce the performance of your

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