AC506A
Contacting Black Box
If you determine that your extender is malfunctioning, do not attempt to repair the unit. Contact Black Box Tech. Support at
Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description.
Shipping and Packaging
If you need to transport or ship your extender:
•Package it carefully. We recommend that you use the original container.
•Before you ship the units back to Black Box Corporation for repair or return, contact us to get a Return Authorization (RA) number.
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