Creating and managing email folders
You can create folders to store your email messages.
1. Click on 'Manage Folders'
2. Select 'New' and enter the name of the new folder
3. You have the option of setting the folder to 'auto age' messages, whereby messages are automatically deleted after a set period of time.
4. Click 'Save and Close'
5. Your new folder should now appear in your folder list on the left hand side of the screen
6. To delete a folder, rename a folder, or alter the auto aging properties of it, click on 'Manage Folders'
7. To delete the folder, tick the box next to it and click on 'Delete'
8. To rename the folder, or alter its auto aging properties, click on the folder you wish to modify and make the required changes
Auto Age Settings
Your BlackBerry Individual mailbox has a 10MB / 25MB* limit so it is important that you set rules to manage your mail folders to prevent your mailbox exceeding it's limit as this will prevent you receiving further emails.
1. Click on 'Manage Folders'
2. Select each folder (Inbox, Sent Mail, Deleted Items etc) in turn
3. Set the number of days after which an item will be permanently deleted from that folder
Note: The default Auto Age setting for the Deleted Items folder is 2 days.
*Mail Box has a 10MB / 25MB standard / default setting. Customer can increase their mail box storage 50 / 100 MB extra charge.
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Filtering unwanted email
This option allows you to create filters to prevent unwanted emails from being sent to your BlackBerry handheld. To create a folder for unwanted email:
1.From the side bar click on
'Manage Folders'. Select 'New' to create a new folder and then assign an unique name for the folder.
2.Click on 'Filters' at the top of the screen, then click on 'New'
3.Create a Filter Name, then specify the rules for the filter, setting the conditions that must be met, and the actions that are to be taken (eg. all email from a certain address should be moved to a particular folder and not forwarded to the handheld)
4.If you have more than one filter, the filters are applied to incoming messages in the order in which they appear in the filters list.
To reorder your filters, click the up and down arrows beside each filter
Email Search
Search for email messages within a folder
1.Click 'Search'
2.Enter text to search for, and choose which field the text must be in
3.Click 'Find Now'
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