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Welcome to BlackBerry!
Feature availability
Find more information
Start using your device
Complete the setup wizard
Set up an email address
Navigation and typing
About the Menu key and Escape key
Move around the screen
BlackBerry basics
Make a call
Send an email message
Send an SMS text message
Add a contact
Schedule an appointment
Take a picture
Record a video
Visit a web page
Turn on the alarm
Troubleshooting basics
I cannot make or receive calls
I cannot set up an email address
I am not receiving messages
I cannot send SMS text messages
I cannot save media files
I cannot play a media file on a web page
The battery is not charging
Shortcuts
BlackBerry basics shortcuts
Phone shortcuts
Message shortcuts
Typing shortcuts
Media shortcuts
Browser shortcuts
Calendar shortcuts
Search shortcuts
Map shortcuts
Troubleshooting for shortcuts
I cannot use a shortcut
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Phone
Phone basics
Find your phone number
Make a call
Answer a call
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About using a headset
Turn on the speakerphone
Emergency calls
About emergency calls
Make an emergency call
About GPS technology
Turn on GPS technology
Volume
Change the default volume for calls
Improve sound quality during a call
Improve sound quality for all calls
Voice mail
About your voice mail greeting and voice mail password
Check your voice mail
Change the voice mail access number
Speed dial
Conference calls
About conference calls
Make a conference call
Create a phone number link for a conference call
Speak privately with a contact during a conference call
Call logs
About call logs
View call logs in the messages application
Add notes to a call log
Change call log notes
Send a call log
Delete call logs
Call waiting
Turn on call waiting
Call forwarding
About call forwarding
Forward calls
Add a call forwarding phone number
Change a call forwarding phone number
Call blocking
About call blocking
Block calls
Change the call blocking password
Fixed dialing
About fixed dialing
Turn on fixed dialing
Add a contact to your fixed dialing list
Change a contact in your fixed dialing list
Delete a contact from your fixed dialing list
Smart dialing
About smart dialing
Set the default country code and area code
Set options for dialing extensions
TTY support
About TTY support
Turn on TTY support
Hearing aid mode
About hearing aid mode
Multiple phone numbers
About multiple phone numbers
Switch the active phone number
Phone options
Turn on dialing from the Lock screen
Sort phone numbers or contacts on the Phone screen
Hide or display your phone number when you make calls
Stop ending calls when you insert your device in the holster
Answer calls automatically when you remove your device from the holster
Reset a call timer
Phone shortcuts
Troubleshooting the phone
I cannot make or receive calls
My phone number appears as Unknown in the phone application
I cannot check my voice mail
I cannot make calls using a voice command
I cannot change the number of times that my device rings
Voice commands
Perform an action using a voice command
Available voice commands
Change the language for voice commands
Turn off choice lists for voice commands
Change the options for voice prompts
Improve voice recognition
Troubleshooting voice dialing
I cannot make calls using a voice command
My device does not recognize names or numbers in voice commands
Messages
Message basics
Composing messages
Save a draft of a message
Set the importance level for a message
Sending messages
Send an email message
Send an SMS text message
Send a PIN message
Send an MMS message
Managing messages
Search for text in a message, in an attachment, or on a web page
Mark a message as opened or unopened
View an address instead of a display name
View messages in a specific folder
Delete a message
Email messages
Email message basics
Send an email message
Delete the original text from a reply message
File an email message
Attach a file to an email message
Forward messages from a specific email message folder to your device
Stop storing messages sent from your device on your computer
Stop storing messages sent from your computer on your device
Resize a picture before you send it as an attachment
Email message filters
About email message filters
Create an email message filter
Create an email message filter based on a contact or subject
Options for email message filters
Turn on an email message filter
Change an email message filter
Prioritize email message filters
Delete an email message filter
Email message folders
About synchronization of email message folders
Add, move, rename, or delete an email folder
Email message flags
About flags
Email message options
Check spelling automatically before sending email messages
Set an out-of-office reply
Turn on or turn off read receipts or delivery receipts
View email messages in plain text format
Stop loading pictures in HTML email messages
Turn off the prompt that appears before downloading external pictures in HTML email messages
Hide filed email messages
Receive only the first section of long email messages
Change the email address that you use to send messages or meeting invitations
Stop forwarding email messages to your device
PIN messages
About PIN messages
Find your PIN
Send a PIN message
Set a high importance level for received PIN messages
SMS text messages
SMS text message basics
About SMS text messages
Send an SMS text message
Change your ring tone
Options for SMS text messages
Set whether pressing the Enter key sends SMS text messages
Change the appearance of SMS text messages
Show names in the history of SMS text messages
Turn off AutoText for SMS text messages
Store SMS text messages on your SIM card
Request delivery reports for all SMS text messages
Set how long your service center attempts to send SMS text messages
Cell broadcasting
About cell broadcasting
Turn on cell broadcasting
Stop receiving messages from a cell broadcast channel
Rename a cell broadcast channel
MMS messages
MMS message basics
About MMS messages
Send an MMS message
Create a slide show in an MMS message
MMS message attachments
Attach a media file to an MMS message
Attach a contact or appointment to an MMS message
Add an appointment to your calendar from an MMS message
Add a contact to your contact list from an MMS message
MMS message options
Request delivery or read notification for an MMS message
Request delivery notification or read notification for all MMS messages
View the size of an MMS message before sending it
Stop receiving MMS messages when roaming
Message list options
Turn off the prompt that appears when you mark messages as opened
Set how long your device stores messages
Use color to differentiate work messages from other messages
Change how a message list displays messages
Open a new message automatically when you remove your device from your holster
About multiple message lists
Hide messages from the main messages application
Hide the new or unopened message indicator
Hide sent messages
View call logs in the messages application
Block incoming messages
Allow messages from contacts in your contact list or allowed sender list
Add a contact to your allowed sender list
S/MIME-protected messages
Reset a blocked message counter
S/MIME-protected message basics
About signing and encrypting messages
Sign or encrypt a message
Encrypt a message with a pass phrase
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View the certificate used to sign or encrypt a message
View encryption information for a weakly encrypted message
S/MIME-protected message status
Digital signature indicators for S/MIME protected messages
Encryption status indicators
Check the status of a certificate or certificate chain
S/MIME-protected message options
Change your signing or encryption certificate
Change options for downloading attachments in encrypted messages
Change the default signing and encryption option
About message classifications
Change the default message classification
Change the size of S/MIME indicators in messages
Change the encryption algorithms for S/MIME-protected messages
Request delivery notification for signed S/MIME-protected messages
Turn off the prompt that appears before an S/MIME-protected message is truncated
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
S/MIME-protected message troubleshooting
IBM Lotus Notes native encrypted messages
About IBM Lotus Notes native encrypted messages
Prerequisites: IBM Lotus Notes native encryption
Encrypt a message using IBM Lotus Notes native encryption
PGP protected messages
PGP protected message basics
About signing and encrypting messages
Sign or encrypt a message
Encrypt a PGP protected message with a pass phrase
Attach a PGP key to a message
Download the PGP key used to sign or encrypt a message
Add a PGP key from a message
Add a PGP key from an attachment
Attachment indicators in PGP protected messages
PGP protected message status
Encryption status indicators
Digital signature indicators for PGP protected messages
PGP protected message options
Change your signing and encryption key
Change options for downloading attachments in encrypted messages
Change the default signing and encryption option
About message classifications
Change the default message classification
Change the size of PGP indicators in messages
Change the encryption algorithms for PGP protected messages
Turn off the prompt that appears before a PGP protected message is truncated
PGP protected message troubleshooting
Some signing and encryption options are not available on my device
I cannot open an attachment in an encrypted message
Message shortcuts
Troubleshooting messages
I cannot send messages
I am not receiving messages
I cannot file email messages
I cannot send SMS text messages
I am not receiving SMS text messages
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I cannot turn on cell broadcasting
I cannot attach a file to an MMS message
I cannot use a shortcut to view one type of message in a message list
Files and attachments
File and attachment basics
About files and attachments
Open a file or an attachment
Download a file or an attachment
Stop downloading a file or an attachment
Locate a file saved on your device
Locate a file saved on your organization's network
Save a file from your organization's network to your device
Send a file as an attachment
Managing files and attachments
View properties for an attachment
View properties for a file
Rename a file
Delete a file
Move a file
Documents
Open a password-protected .pdf file
View tracked changes in a document
View the table of contents in a document
Spreadsheets
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Media files
Presentations
vCard contact attachments
Troubleshooting attachments
Media
Audio and video files
Play a media file
Record a voice note
Play the next or previous song
Fast-forward or rewind a media file
Pause a media file
Play a media file on a web page
Repeat songs
Shuffle songs
Amplify the volume using the audio boost feature
Improve sound quality for songs
About using a headset
Keep backlighting on when you play a video
Display closed captions in videos
Playlists
About playlists
Create a standard playlist
Add a song to a playlist
Add the song that is playing to a playlist
Change the order of songs in a playlist
Delete a song from a playlist
Create an automatic playlist
Rename a playlist
Delete a playlist
Video camera
Record a video
Turn on video lighting
Apply a color effect to videos
Change the video size and format
Change the location for storing videos
Camera
Take a picture
Change the size of pictures that you take
Set picture quality
Change the location for storing pictures
Pictures
View a picture
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Change the number of seconds between slides in a slide show
View pictures in list view
Sort pictures
Managing media files
Rename an audio or video file
Rename a picture or picture folder
Move a media file
Delete a media file or folder
Search for a media file
View properties for a media file
Memory and media cards
About media cards
Format the device memory or a media card
View the amount of memory used by media files
Supported media cards
Turn off media card support
Change how you transfer files between your device and your computer
Turn off mass storage mode or MTP
Turn off the prompt for mass storage mode
About compression
About file encryption
Turn on encryption
Repair your media card or device memory
Transferring and downloading media files
About transferring and synchronizing media files
Supported audio and video file formats
Transfer a file between your device and your computer using the Roxio Media Manager
Synchronize your music from your computer to your device using BlackBerry Media Sync
Transfer a file between your device and your computer in mass storage mode or MTP
Change how you transfer files between your device and your computer
Save a media file from a web page
Save a picture from an MMS message or a web page
Download a file or an attachment
Stop downloading an attachment
Receive a media file using Bluetooth technology
Send a media file
Download a ring tone
Download a picture
Media shortcuts
Troubleshooting media
I cannot play a media file on a web page
I cannot open media files
I cannot save media files
My device does not recognize my media card
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Browser
Browser basics
Browsing web pages
Visit a web page
Search the Internet
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Viewing, copying, and forwarding addresses
Viewing pictures and playing media files
Play a media file on a web page
Save a song or video from a web page
View a full picture on a web page
Browser bookmarks
About bookmarks for web pages
Add a bookmark for a web page
Change a bookmark for a web page
Send a bookmark for a web page
Delete a bookmark for a web page
Add a bookmark folder for web pages
File a bookmark for a web page
Rename a bookmark folder for web pages
Delete a bookmark folder for web pages
Web feeds
About web feeds
Subscribe to a web feed
View web feed content
Listen to web feed content
Browser options
Change the default browser view
Change the home page or start page
Change JavaScript options
Change options for pictures and animation on web pages
Change display options for web pages
Change font options for web pages
Set the character encoding for all web pages
Receive a prompt before closing the browser or running a script
Clear a browser cache
Clear the browser history
About browser configurations
Set the default browser configuration
About Gears
Browser security
About TLS
About WTLS
Manage browser security
TLS options
WTLS options
Add a trusted content server
Browser push
About browser push
Turn off browser push
Browser push options
Browser shortcuts
Troubleshooting the browser
No browser is available on my device
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Date, time, and alarm
Set the date and time manually
Get the date and time from the wireless network automatically
Change what appears on the display when your device is charging
Change the clock face
Display a second time zone
Turn on bedside clock mode
Set options for bedside clock mode
Turn on the alarm
Silence the alarm
Change alarm notification options
Use the stopwatch
Set the timer
Change timer notification options
Troubleshooting date, time and alarm
The time on my device is incorrect
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Personal organizer
Contacts
Contact basics
Add a contact
Add a contact from a message, call log, or web page
Add a pause or a wait to a phone number
View a contact
Change a contact
Delete a contact
Search for contacts in your organization's address book
Customizing contacts
About custom ring tones
Assign ring tones and alerts to a contact
Add a caller ID picture for a contact
Change the caller ID picture for a contact
Mailing lists
About mailing lists
Create a mailing list
Change a mailing list
View a mailing list
Delete a mailing list
Multiple contact lists
About multiple contact lists
Switch contact lists
Change the default contact list
Contact list options
Troubleshooting contacts
Custom contact list field data is not appearing on my computer
Caller ID pictures are not appearing on my device
My contact pictures keep changing
Calendar
Calendar basics
About calendar views
Switch calendar views
Move around a calendar
Schedule a meeting
Schedule an alarm
Open an appointment, meeting, or alarm
Delete an appointment, meeting, or alarm
Switch days in Day view
Meetings
Schedule a meeting
Respond to a meeting invitation
View your calendar when responding to a meeting
Check availability of meeting participants
Change the list of participants for a meeting
Forward a meeting invitation
Delegate a meeting invitation
Send an email message to all meeting participants
Contact a meeting participant
Conference call meetings
About conference calls
Create a conference call meeting from your device
Create a conference call meeting from your computer
Enter a conference call meeting
Calendar options
Change the default calendar view
Change the default reminder time for calendar entries
Change the start and end time for days
Change the snooze time for reminders
Change the email address that you use to send messages or meeting invitations
View tasks in a calendar
Change the first day of the week
Hide free time in Agenda view
View more of the subject line for appointments in Agenda view
Change how long your device stores calendar entries
View the number of calendar entries stored in a calendar
Multiple calendars
About multiple calendars
Switch calendars
Use color to differentiate calendars
Change the calendar that reminds you of appointments
Calendar shortcuts
Troubleshooting the calendar
I cannot schedule appointments that span multiple days
I cannot set some fields when scheduling appointments
Some characters in calendar entries do not appear correctly after synchronization
I cannot enter a conference call with the Join Now option
Tasks
Task basics
Create a task
Change a task
Change the status of a task
Task list options
Sort contacts or tasks
Change the snooze time for reminders
View tasks in a calendar
View the number of tasks or memos stored on your device
Memos
Memo basics
Create a memo
Change a memo
Send a task or memo
Categorizing contacts, tasks, or memos
About categories
Create a category for contacts, tasks, or memos
Categorize a contact, task, or memo
Sort contacts, tasks, or memos by category
Delete a contact, task, or memo from a category
Delete a category
Calculator
Use the calculator
Convert a measurement
Ring tones, sounds, and alerts
Ring tones, sounds, and alerts basics
About ring tones, sounds, and alerts
Switch sound profiles
Change a sound profile
Silence your device
Create a custom sound profile
Delete a sound profile
Assign ring tones and alerts to a contact
Download a ring tone
Turn on event sounds
LED notification
LED notification
Turn off Bluetooth connection notification
Turn on LED notification for wireless coverage
Troubleshooting ring tones, sounds, and alerts
My device is ringing or vibrating more times than expected
My device is not ringing or vibrating when I receive a call or message
Typing
Typing basics
Typing input methods
Switch typing input methods when you are typing
Change options for typing input methods
SureType technology and multi-tap input methods
About SureType technology and multi-tap
Typing options
Stop displaying contacts in the list that appears when you type
Set the cursor speed
Turn on key tones
Spelling checker
Check spelling
Correct spelling while you type
Correct spelling quickly while you type
Check spelling automatically before sending email messages
Change options for checking spelling
Stop displaying spelling suggestions in the list that appears when you type
Add a word to the custom dictionary
Change a word in the custom dictionary
Custom dictionary
About the custom dictionary
Add a word to the custom dictionary
Change a word in the custom dictionary
Delete a word from the custom dictionary
Stop displaying contacts in the list that appears when you type
Stop adding items to the custom dictionary automatically
AutoText
About AutoText
Create an AutoText entry
Turn off AutoText for SMS text messages
Change an AutoText entry
Typing shortcuts
Troubleshooting typing
Language
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Display and keyboard
Backlighting
Display options
Download a Home screen background
Set owner information
Change the display font
Use reverse contrast for the screen display
About organizing applications
Add an application folder
Change an application folder
Move an application icon
Hide an application icon
Delete an application folder
Keyboard
Turn on key tones
Turn off trackpad sounds
Set the cursor speed
Assign an application to a Convenience key
Themes
About themes
Switch themes
Delete a theme
Download a theme
Troubleshooting display
My device screen turns off
My display changed
No application opens when I press a Convenience key
Search
Messages, attachments, and web pages
Search for messages
Search criteria
Manage message search results
Search for messages by contact or subject
Search for text in a message, in a file, or on a web page
View a list of saved searches
Change a saved search
Delete a saved search
Organizer data
Search for organizer data
Search for contacts in your organization's address book
Manage contact lookup results
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Synchronization
About synchronization
Reconcile email messages over the wireless network
Delete email messages over the wireless network
Prerequisites: Synchronizing organizer data over the wireless network
Synchronize organizer data over the wireless network
About synchronization conflicts
Manage email reconciliation conflicts
Manage data synchronization conflicts
About backing up and restoring device data
Prerequisites: Restoring data over the wireless network
Delete device data, third-party applications, or media card files
Empty the deleted items folder on your computer from your device
Troubleshooting synchronization
Email messages are not reconciling over the wireless network
I am not receiving email messages from personal folders on my computer
Email messages are not being deleted over the wireless network
Organizer data is not synchronizing over the wireless network
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Bluetooth technology
Bluetooth technology basics
About Bluetooth technology
Turn on Bluetooth technology
Pair with a Bluetooth enabled device
Connect to a paired Bluetooth enabled device
Switch to a paired Bluetooth enabled device during a call
Share contacts with a paired Bluetooth enabled car kit
Receive a media file using Bluetooth technology
Send a media file
Rename a paired Bluetooth enabled device
Delete a paired Bluetooth enabled device
Bluetooth technology options
Bluetooth profiles
Prevent your device from sharing contacts with Bluetooth enabled devices
Restrict outgoing calls
Make your BlackBerry device discoverable
Change the pairing name for your BlackBerry device
Turn off Bluetooth connection notification
Turn off the prompt that appears when connecting or pairing
Set the message types that your Bluetooth enabled car kit notifies you of
Turn off a Bluetooth profile
Encrypt data that you send or receive using Bluetooth technology
Turn off automatic reconnection to Bluetooth enabled devices
Troubleshooting Bluetooth technology
I cannot type a passkey on a Bluetooth enabled device
My list of paired Bluetooth enabled devices does not appear
I cannot pair with a Bluetooth enabled device
I cannot share contacts with a paired Bluetooth enabled device
GPS technology
About GPS technology
Get your GPS location
Turn off location aiding
Prevent others from tracking your location
Troubleshooting GPS technology
I cannot use GPS technology
Maps
Map basics
Get directions
View directions as a route on a map
Send a route or a map
View an address on a map using a link
View a list of points of interest near a location
View points of interest on a map
Track your movement
Set a home or work address
Navigation
Zoom in to a direction on a route
Zoom in to or out from a map
Pan a map
Maps bookmarks
Add a bookmark for a location or route
Change a bookmark for a location or route
Delete a bookmark for a location or route
Add a bookmark folder for locations or routes
Map options
Set the GPS receiver that you use to track your movement
Clear the map cache
View status information at the top of a map
View north at the top of a map
Hide the tracking information at the bottom of a map
Keep backlighting on when you track your movement
View a geotagged picture on a map
Map shortcuts
Troubleshooting maps
Diagonal lines appear on a map
Applications
About multitasking
Keep an application running and switch to another application
Keep an application running and return to the Home screen
Close an application so that it is not running
About adding applications
About instant messaging applications
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Delete a third-party application
Receive a device password prompt before you add an application
View the size of an application database
Check for application updates
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BlackBerry Device Software
About updating the BlackBerry Device Software
Update the BlackBerry Device Software over the wireless network
Return to the previous version of the BlackBerry Device Software
Delete the previous version of the BlackBerry Device Software
Check for BlackBerry Device Software updates that you can install over the wireless network
About updating the BlackBerry Device Software from a web site
Update the BlackBerry Device Software from a web site
Troubleshooting BlackBerry Device Software
I cannot update the BlackBerry Device Software over the wireless network
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Wireless network coverage
Turn on the connection to the wireless network
Turn off the connection to the wireless network
Turn on or turn off data service or set roaming options
Wireless networks that your device connects to
Turn on LED notification for wireless coverage
Check the status of network connections and services
Roaming
About roaming and international roaming
Switch wireless networks manually
About wireless coverage indicators
Connect to a GSM or UMTS network
Preferred wireless network list
About the preferred wireless network list
Add a wireless network to the preferred wireless network list
Delete a wireless network from the preferred wireless network list
Change the order of preferred wireless networks
Troubleshooting wireless network coverage
I cannot connect to a wireless network
I cannot synchronize a certificate
I cannot connect to a GSM or UMTS network
Wi-Fi technology
About connecting to a Wi-Fi network
Turn on Wi-Fi technology
Connect to a Wi-Fi network
Connect to a Wi-Fi network using the Push Button Setup method
Connect to a Wi-Fi network using the PIN method
About Wi-Fi profiles
Change the order of Wi-Fi profiles
Delete a Wi-Fi profile
Prevent your device from connecting to a Wi-Fi network
Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually
Advanced Wi-Fi connection settings
Change a Wi-Fi profile
Connection options for Wi-Fi profiles
Security options for Wi-Fi profiles
Wi-Fi profile IP and DNS options
Set your device to connect to a specific Wi-Fi network
Install a root certificate on your computer
UMA connection settings
About using UMA with a Wi-Fi network
Change your preferred network type
Wi-Fi technology troubleshooting
I cannot connect to a Wi-Fi network
Power, battery, and memory
Format the device memory or a media card
View the amount of available memory
Best practice: Conserving memory on your device
The application memory on my device is low
SIM card
About the SIM card phone book
Add a contact to your SIM card
Copy contacts from your SIM card to your contact list
Copy a contact from your contact list to your SIM card
Change a SIM card contact
Delete a SIM card contact
Store SMS text messages on your SIM card
About SIM card security
Protect your SIM card with a PIN code
Change the SIM card PIN code
Change the display name for a phone number
Security
Security basics
Lock the keyboard Set a limit for device password attempts
Delete device data, third-party applications, or media card files
Password keeper
About the password keeper
Add a password to the password keeper
Generate a random password
Set criteria for randomly generated passwords
View a password in the password keeper
Change a password in the password keeper
Hide passwords in the password keeper
Delete a password from the password keeper
Change the password keeper password
Copy a password
Prevent password copying
Encryption
About encrypting data in the device memory
About file encryption
Turn on encryption
Set encryption strength
Use a certificate to encrypt the encryption keys on your device
About encryption keys
Generate an encryption key
Memory cleaning
About memory cleaning
Turn on memory cleaning
Change when your device deletes sensitive data from the temporary device memory
Delete sensitive application data from the temporary device memory
Certificates
Certificate basics
Download a certificate from an LDAP or DSML certificate server
About certificate authority profiles
Download a certificate from a certificate authority
Import a certificate or PGP key from the device memory
Import a certificate or PGP key from a media card
View properties for a certificate
Certificate properties
View one type of certificate in the certificate list
Send a certificate
Delete a certificate
View the certificate chain for a certificate
Certificate status
Status indicators for certificates and certificate authority profiles
Check the revocation status of a certificate or certificate chain
Change the trust status of a certificate
Revoke a certificate
Certificate revocation reasons
Certificate options
Change the display name for a certificate
Add an email address to a certificate
Turn off the display name prompt that appears when you add a certificate to the key store
Turn off the fetch status prompt that appears when you add a certificate to the key store
Change how often a certificate authority profile checks certificate status
Certificate shortcuts
PGP keys
PGP key basics
Download a PGP key from an LDAP certificate server
Download a personal PGP key from the PGP Universal Server
Download an updated PGP key from an LDAP certificate server
Import a certificate or PGP key from the device memory
Import a certificate or PGP key from a media card
View properties for a PGP key
PGP key properties
Send a PGP key
Delete a PGP key
Clear the PGP data cache
PGP key status
PGP key status indicators
Check the revocation status of a PGP key
Change the trust status of a PGP key
Revoke a PGP key
PGP key revocation reasons
PGP key options
Change the display name for a PGP key
Turn off the display name prompt that appears when you add a PGP key to the key store
Turn off the fetch status prompt that appears when you add a PGP key to the key store
PGP key shortcuts
Certificate servers
Add a certificate server
Change connection information for a certificate server
Connection options for LDAP and DSML certificate servers
Connection options for OCSP and CRL servers
Send connection information for a certificate server
Delete a certificate server
Key stores
About the key store
Change the key store password
Synchronize the key store password with the device password
Change when your device deletes the key store password
Add contacts to your contact list automatically when you add items to the key store
Change the service that your device uses to download certificates
Turn off automatic backup and restore of key store data
Change the refresh rate for certificate revocation lists
Reject certificate revocation lists from unverified CRL servers
Smart cards
About using a smart card with your device
About two-factor authentication
Turn on two-factor authentication
Import a certificate from a smart card
Lock your device when you remove your smart card from your smart card reader
About smart password entry
Turn off smart password entry
Switch smart password filters
Prerequisites: Using authentication certificates
Use a certificate to authenticate your smart card
Check the status of your authentication certificate automatically
Use a certificate to encrypt the encryption keys on your device
Store the pass phrase for your smart card in the application memory
Turn off notification for smart card connections
Software tokens
About software tokens
Change the PIN for a software token on your device
VPN settings
About VPN profiles
Prerequisites: Logging in to a VPN
Log in to a VPN
Change the user name and password for a VPN profile
About security self-tests
Verify security software
Third-party application control
About permissions for third-party applications
Reset connection permissions for third-party applications
About direct Internet connections for third-party applications
Set up a direct Internet connection for a third-party application
Turn on safe mode
Set permissions for a third-party application
Turn off a prompt for a third-party application connection
Connection permissions for third-party applications
Interaction permissions for third-party applications
Data permissions for third-party applications
Troubleshooting security
I cannot download a certificate
I cannot unlock my device using my smart card
I cannot connect to a Wi-Fi network or log in to a VPN using a software token
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Service books and diagnostic reports
Service books
About service books
Accept a service book
Delete a service book
Diagnostic reports
About diagnostic reports
Run a diagnostic report
View a diagnostic report
Submit a diagnostic report
Delete a diagnostic report
Set a default recipient for diagnostic reports
I cannot run or submit a diagnostic report
View the version number of the BlackBerry Device Software on your device
Wi-Fi diagnostic reports
About Wi-Fi diagnostic reports
Submit a Wi-Fi diagnostic report
Include advanced data in Wi-Fi diagnostic reports
Set a default recipient for Wi-Fi diagnostic reports
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Accessibility options
About accessibility options
Display closed captions in videos
Change the display font
Use reverse contrast for the screen display
Use grayscale for the screen display
Set the number of icons that appear on the Home screen
Turn on event sounds
Assign ring tones and alerts to a contact
TTY support
About TTY support
Turn on TTY support
Voice dialing
Make a call using a voice command
AutoText
Change an AutoText entry
BrickBreaker
About BrickBreaker
BrickBreaker capsules
BrickBreaker scoring
Play BrickBreaker
Adjust the volume
Set the paddle speed
Submit a score to the BrickBreaker high score web site
Check the high scores on the BrickBreaker web site
Word Mole game
Word Mole game basics
About the Word Mole game
Form a word
Word Mole game scoring
Single-player games
Turn on tutorial mode
Save a game
Resume a game
Multiplayer games
Change your screen name
Chat with other players
Check the stats for a player
Remove a player
Troubleshooting Word Mole
I cannot connect to a multiplayer game
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