Contents
Welcome to BlackBerry!............................................................................................................................................................................................................................ 9
Feature availability..................................................................................................................................................................................................................................... 9
Find more information............................................................................................................................................................................................................................... 10
Start using your device.............................................................................................................................................................................................................................. 10
Navigation and typing............................................................................................................................................................................................................................... 11
BlackBerry basics....................................................................................................................................................................................................................................... 11
Troubleshooting basics.............................................................................................................................................................................................................................. 14
Shortcuts..................................................................................................................................................................................................................................................... 17
BlackBerry basics shortcuts...................................................................................................................................................................................................................... 17
Phone shortcuts.......................................................................................................................................................................................................................................... 17
Message shortcuts..................................................................................................................................................................................................................................... 17
Typing shortcuts......................................................................................................................................................................................................................................... 18
Media shortcuts.......................................................................................................................................................................................................................................... 18
Browser shortcuts....................................................................................................................................................................................................................................... 19
Calendar shortcuts..................................................................................................................................................................................................................................... 20
Search shortcuts......................................................................................................................................................................................................................................... 20
Map shortcuts............................................................................................................................................................................................................................................. 20
Troubleshooting for shortcuts................................................................................................................................................................................................................... 20
Phone........................................................................................................................................................................................................................................................... 22
Phone basics............................................................................................................................................................................................................................................... 22
Emergency calls.......................................................................................................................................................................................................................................... 24
Volume......................................................................................................................................................................................................................................................... 26
Voice mail.................................................................................................................................................................................................................................................... 27
Speed dial.................................................................................................................................................................................................................................................... 27
Conference calls......................................................................................................................................................................................................................................... 28
Call logs....................................................................................................................................................................................................................................................... 29
Call waiting................................................................................................................................................................................................................................................. 31
Call forwarding........................................................................................................................................................................................................................................... 32
Call blocking............................................................................................................................................................................................................................................... 33
Fixed dialing................................................................................................................................................................................................................................................ 34
Smart dialing.............................................................................................................................................................................................................................................. 36
TTY support................................................................................................................................................................................................................................................. 37
Hearing aid mode...................................................................................................................................................................................................................................... 37
Multiple phone numbers........................................................................................................................................................................................................................... 38
Phone options............................................................................................................................................................................................................................................. 39
Phone shortcuts.......................................................................................................................................................................................................................................... 41
Troubleshooting the phone....................................................................................................................................................................................................................... 41