Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to a public safety answering point or similar emergency services are not processed through the BlackBerry Mobile Voice System, and are only processed from your smartphone where mobile network coverage is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a replacement for traditional telephone service. Additional arrangements must be made, separate from the BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as emergency calling capability. BlackBerry and its affiliates, and their respective officers, directors, and employees shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999) through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not agree to the above, remove the BlackBerry MVS Client from your smartphone.

Compliance information

Exposure to radio frequency signals

The BlackBerry smartphone radio is a low power radio transmitter and receiver. When the BlackBerry smartphone radio is turned on, it receives and also sends out radio frequency signals. The BlackBerry smartphone is designed to comply with Federal Communications Commission (FCC), Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of radio frequency exposure for wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

ANSI/IEEE C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz

National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields

Health Canada, Safety Code 6, 2009, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

EN 50360, 2001+A1:2012, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz)

International Commission on Non-Ionizing Radiation Protection (ICNIRP), 2009, Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz)

Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)

MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment

To maintain compliance with FCC, IC, MIC, and EU radio frequency exposure guidelines when you carry the BlackBerry smartphone on your body, use only accessories equipped with an integrated belt clip that are supplied or approved by BlackBerry. Use of accessories that are not expressly approved by BlackBerry might violate FCC, IC, and EU radio frequency exposure guidelines and might void any warranty applicable to the BlackBerry smartphone. If you do not use a body-worn accessory equipped with an integrated belt clip supplied or approved by BlackBerry when you carry the BlackBerry smartphone, keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting. When using any data feature of the BlackBerry smartphone, with or without a USB cable, hold the BlackBerry smartphone at least 0.59 in. (15 mm) from your body. If you use a body-worn accessory not supplied by BlackBerry when you carry the BlackBerry smartphone, verify that the accessory does not contain metal and keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting.

To reduce radio frequency exposure consider these safety guidelines:

Use the BlackBerry smartphone in areas where there is a strong wireless signal. The indicator that provides information about the strength of the wireless signal is located in the upper-right corner of the home screen and displays five ascending bars. Three or more bars indicate a strong signal. A reduced signal display, which might occur in areas such as an underground parking structure or if you are traveling by train or car, might indicate increased power output from your BlackBerry smartphone as it attempts to connect to a weak signal.

Use hands-free operation if it is available and keep the BlackBerry smartphone at least 0.59 in. (15 mm) from your body (including the abdomen of pregnant women and the lower abdomen of teenagers) when the BlackBerry smartphone is turned on and connected to the wireless network. For more information about carrying your BlackBerry smartphone, see the holster information in the "Accessories" section of this document.

Reduce the amount of time spent on calls, or send a text message or BBM message instead.

Specific absorption rate data

THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION.

The BlackBerry smartphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government, Industry Canada (IC) of the Canadian Government, and recommended by The Council of the European Union when used as directed in the previous section. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.

The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC, IC, and The Council of the European Union that it does not exceed the limit established by the government-adopted requirement for safe exposure under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European Union for each model.

The highest SAR value for your BlackBerry smartphone model when tested for use at the ear is outlined as follows:

Smartphone

SAR (W/kg) for 1 g

SAR (W/kg) for 1 g

SAR (W/kg) for 10 g

 

(FCC/IC)

(India)

(R&TTE)

 

 

 

 

BlackBerry Q10 SQN100-3

1.44

1.27

0.78

smartphone (model number

 

 

 

RFN81UW)

 

 

 

 

 

 

 

The highest reported body SAR value for this smartphone, in a BlackBerry approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions, including BlackBerry approved carrying solutions and carrying solutions not approved by BlackBerry, that do not come equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information regarding the wearing or carrying of this smartphone without using a BlackBerry approved carrying solution equipped with an integrated belt clip, see the holster information in the "Accessories" section of this document.

Smartphone

SAR (W/kg) for 1 g

SAR (W/kg) for 1 g

SAR (W/kg) for 10 g

 

(FCC/IC)

(India)

(R&TTE)

 

 

 

 

BlackBerry Q10 SQN100-3

1.14

0.79

0.61

smartphone (model number

 

 

 

RFN81UW)

 

 

 

 

 

 

 

If your BlackBerry smartphone operates in Mobile Hotspot mode, the highest reported body SAR value for this BlackBerry smartphone when clipped on a belt, in a BlackBerry approved holster equipped with an integrated belt clip, is outlined below.

Smartphone

SAR (W/kg) for 1 g (FCC)

 

 

BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW)

1.41

 

 

Body-worn measurements differ among wireless device and phone models, depending upon available accessories and FCC, IC, and The Council of the European Union requirements.

The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels evaluated as in compliance with the FCC radio frequency emission guidelines when the BlackBerry smartphone is used as directed in this section. SAR information on this wireless device model is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching for the FCC ID for your BlackBerry smartphone listed below.

Smartphone

FCC ID

 

 

BlackBerry Q10 SQN100-3 smartphone (model number

L6ARFN80UW

RFN81UW)

 

 

 

Additional information on SAR can be found on the CTIA - The Wireless Association website at www.ctia.org. In Japan, additional information on SAR can be found on the Association of Radio Industries and Businesses (ARIB) website at www.arib-emf.org/index.html, or on the Telecommunications Bureau of the Ministry of Internal Affairs and Communications (MIC) website at www.tele.soumu.go.jp/e/index.htm.

___________________________________

*In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6W/kg averaged over 1 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands, wrists, ankles, and feet).

**In Europe, the SAR limit for mobile devices used by the public is 2.0W/kg averaged over 10 g of tissue for the body or head (4.0W/kg averaged over 10 g of tissue for the extremities - hands, wrists, ankles, and feet). Studies suggest that the standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

FCC compliance statement (United States)

FCC Class B Part 15

This smartphone complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions:

This smartphone may not cause harmful interference.

This smartphone must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning on and turning off the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio or TV technician for help.

US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices

When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate.

The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings.

The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully.

Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs.

This BlackBerry smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the BlackBerry smartphone uses. However, other wireless technologies may be used in this BlackBerry smartphone that have not been tested for use with hearing aids. It is important to try the different features of your BlackBerry smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this BlackBerry smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies and for information about hearing aid compatibility.

How the ratings work

M-Ratings:Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings.

T-Ratings:Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.

For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro.

Industry Canada certification

This smartphone complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following conditions:

This smartphone may not cause interference.

This smartphone must accept any interference, including interference that may cause undesired operation of the smartphone.

The BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW) complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, and RSS 210 under certification number 2503A-RFN80UW.

The BlackBerry smartphone for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

The maximum antenna gain permitted for BlackBerry smartphones in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the EIRP limit.

The maximum antenna gain permitted for BlackBerry smartphones in the band 5725-5825 MHz shall comply with the EIRP limits specified for point-to-point and non point-to-point operation as appropriate.

Be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN smartphones.

Class B compliance

This BlackBerry smartphone complies with the Class B limits for radio noise emissions as set out in the interference- causing equipment standard entitled “Information Technology Equipment (ITE) – Limits and methods of measurement,” ICES-003 of Industry Canada.

EU regulatory conformance

BlackBerry hereby declares that this BlackBerry smartphone is in compliance with the essential requirements and other relevant provisions of Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

Smartphone

 

Applicable CE marking

 

 

 

BlackBerry Q10 SQN100-3 smartphone

The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/declarationofconformity.

BlackBerry UK Limited

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Blackberry sqn100-3 warranty Compliance information Exposure to radio frequency signals, Specific absorption rate data