Blackberry SWD-1000192-0414013325-001 manual System requirements PBX, Kpml

Models: SWD-1000192-0414013325-001

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Planning GuideSystem requirements: PBX

 

Item

Requirement

 

 

• In the class of service, make sure that you choose BlackBerry Smartphone > PBX

 

 

for users that you want to use BlackBerry device–initiated calling. You must verify

 

 

that a call that arrives at the DID/DDI number prompts the telephony

 

 

environment to send a SIP invitation to the BlackBerry MVS over the telephony

 

 

connector that has been configured between the telephony environment and

 

 

the BlackBerry MVS.

 

voice mail server (if

If your organization uses solicited voice mail, the BlackBerry MVS requires a SIP line

 

necessary)

to your organization's voice mail server, which must be compliant with RFC 3842, so

 

 

that a MWI displays on users' devices.

System requirements: PBX

Item

Requirement

KPML

The PBX must support KPML for the exchange of DTMF tones between the PBX

 

and the BlackBerry® Mobile Voice System.

support for BlackBerry devices

The device must be an endpoint for the PBX.

 

G.729 is supported by BlackBerry MVS 5.0 and later. It is supported on all devices

 

except for the BlackBerry® Bold™ 9000 device and devices that operate on CDMA

 

networks.

SIP line

The BlackBerry MVS requires a SIP line be connected to the PBX so that the PBX

 

can establish calls to devices.

 

If you configure the BlackBerry MVS for high availability, you must configure a

 

SIP line on each MVS Session Manager.

SIP trunk

The BlackBerry MVS requires that a SIP trunk be connected to the PBX so that

 

the PBX can send calls to the mobile numbers on devices. When you configure

 

the SIP trunk, you must provide the IP address and port number of the MVS

 

Session Manager.

 

If you configure the BlackBerry MVS for high availability, you must configure a

 

SIP trunk on each MVS Session Manager.

call routing patterns for internal

The phone numbers that the BlackBerry MVS sends to the PBX are E.164

numbers and external numbers

formatted numbers and might not contain leading digits to indicate how the PBX

 

should route the call. You might need to configure the PBX so that the call routing

 

patterns add or remove leading digits for routing to internal numbers or external

 

numbers. For example, you should consider creating the following call routing

 

patterns:

 

• one that permits BlackBerry MVS users to make calls from the call log or

 

contact list on their devices without adding 9 before a phone number

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Blackberry SWD-1000192-0414013325-001 manual System requirements PBX, Kpml