TROUBLESHOOTING SUGGESTIONS

If the E-Max™ goes into the error diagnostic mode as outlined below, it will likely be necessary to reset the brewer in order to test individual components. Note the reset procedure below:

*For the first four error modes, press and hold CANCEL for 3 seconds, or RE-ENERGIZE the brewer by disconnecting from electric power for 5 seconds, then reconnecting.

*From “VALVE FAULT”, the brewer must be RE-ENERGIZED! Using the CANCEL button will not reset the brewer from “Valve Fault”.

The Test Program will also assist in isolating and testing specific components. As an example to test the three main components in the heater system, go to the test program and proceed to turn the “heater on”. Use a meter or test light to determine if power is getting to and from: the triac, the high limit and the element.

ERROR MESSAGE

CAUSE

SUGGESTIONS FOR REMEDIAL ACTION

1.

“Probe/Heater”

Controller has turned

1.

Temp Probe may not be connected properly, or may be defective. CHECK &

 

Error

heating element on for 5

 

CORRECT. To test probe, go to Test Program and view probe value. A value

 

RESET by

minutes without sensing a

 

of over 155 indicates a defective probe; a value of under 15 indicates a bad

 

holding

+2ºF change in water

 

connection of the probe to the board. With an ohmmeter measure resistance of

 

CANCEL switch

temperature.

 

probe. At 212ºF, resistance is approx. 2,000. If less than 1800at room

 

for 3 seconds

 

 

temperature, probe is defective.

 

 

 

2.

May be boiling due to high altitude (boiling point below Brew Temp.) or Triac

 

 

 

 

has failed ON and hi-limit has interrupted power to heating element. REDUCE

 

 

 

 

BREW TEMP. CHECK TRIAC; REPLACE IF DEFECTIVE.

 

 

 

3.

Heating element defective. CHECK ELEMENT; REPLACE IF DEFECTIVE.

 

 

 

4.

Hi-limit thermostat may be cutting out at too low a temperature. CHECK HI-

 

 

 

 

LIMIT THERMOSTAT; REPLACE IF DEFECTIVE. (Note; hi-limit will reset

 

 

 

 

itself if allowed to cool by 30ºF, making troubleshooting a challenge as the brewer

 

 

 

 

cools then functions normally.)

 

 

 

5.

Heating element may be encrusted with lime or scale build-up. DELIME BREWER

 

 

 

 

AS DETAILED ON PAGE 16.

2.

“Overheat” Error

Water temperature has

1.

Brew Temperature may be set too close to Maximum Temperature. Brew

 

RESET by

exceeded Maximum Water

 

Temperature should be at least 5ºF below Maximum Water Temperature.

 

holding

Temperature programmed

 

LOWER BREW TEMPERATURE or RAISE MAXIMUM TEMPERATURE

 

CANCEL switch

into “Machine Settings”

 

(Software versions after May, 1999 enforce the 5ºF differential)

 

for 3 seconds

menu.

2.

Triac has failed ON; element continues to heat even when controller is OFF.

 

 

 

 

CHECK TRIAC; REPLACE IF DEFECTIVE.

 

 

 

3.

Temp Probe defective. See probe test procedure in Item #1 above. CHECK

 

 

 

 

PROBE; REPLACE IF DEFECTIVE.

3.

“No Water

Inlet valve energized but

1.

Sleeve on water level sensor is too long, or sensor is not pushed down fully.

 

Sensed” Error

no water is sensed during

 

Sensor should extend beyond sleeve a minimum of ¼” to a maximum of l”.

 

RESET by

regular operation for 60

 

REMOVE TANK LID, CUT SLEEVE TO PROPER LENGTH. ENSURE SENSOR

 

holding

seconds; or.

 

IS PUSHED DOWN ALL THE WAY.

 

CANCEL switch

no water sensed during

2.

Wiring to water level sensor disconnected or defective; or, sensor pulled out of

 

for 3 seconds

start-up (manual or timed)

 

tank. CHECK & CORRECT.

 

 

for 4½ minutes.

3.

Water level sensor may be encrusted with lime build-up. CLEAN SENSOR.

 

 

 

4.

Water supply may be OFF. CHECK & RESTORE WATER SUPPLY.

4.

“Keyswitch

A switch on the keypad

1.

Switch has been accidentally held for 10 or more seconds. RELEASE SWITCH

 

Locked” Error

has been held down for

2.

Defective keypad. PRESS & HOLD “CANCEL” FOR 3 SECONDS. Observe

 

RESET as

more than 10 seconds.

 

brewer to determine if problem persists. (Note: available on software versions

 

above

 

 

MFW 275 Rev. 3.4 and later versions only).

5.

“Valve Fault”

Detection of a problem with

1.

Wiring to either inlet or outlet valve not properly connected. CHECK WIRING AND

 

Error

the valve switching system,

 

CONNECTIONS.

 

RESET by

or with the wiring to the

2.

The controller has two switches for each valve and one or both has been detected

 

disconnecting/

valves.

 

as failing ON. (This prevents the brewer from operating unless both switches are

 

reconnecting

 

 

working properly.) REPLACE CONTROLLER.

 

electric power

 

 

 

 

 

 

 

 

17

Page 19
Image 19
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