Contact 1-800-762-1142 for assistance.

Do not return to place of purchase.

Troubleshooting
If the problem is:And this condition exists:Then do this

 

 

 

Pilot won’t light

Cylinder valve is closed

Open valve

 

Blockage in orifice or pilot tube

Clean or replace orifice or pilot tube

 

 

 

 

Air in gas line

Open gas line and bleed it (pressing control

 

 

knob in) for not more than 1 - 2 minutes or

 

 

until you smell gas

 

 

 

 

Low gas pressure with cylinder valve

Turn cylinder valve OFF and replace

Note: Heater operates at reduced

fully open

cylinder

 

 

Igniter fails

Use match to light pilot; obtain new igniter

efficiency below 40ºF (5ºC)

 

 

and replace

 

 

 

Pilot won’t stay lit

Dirt built up around pilot

Clean dirt from around pilot

 

 

 

 

Connection between gas valve and

Tighten connection and perform leak check

 

pilot assembly is loose

 

 

 

 

 

Thermocouple is not operating

Replace thermocouple

 

correctly

 

 

 

 

Burner won’t light

Gas pressure is low

Turn cylinder valve OFF and replace

 

 

cylinder

 

 

 

 

Blockage in orifice

Clear blockage

 

 

 

 

Control knob is not in ON position

Turn control knob to ON

 

 

 

Burner flame is low

Gas pressure is low

Turn cylinder valve OFF and replace

 

 

cylinder

 

 

 

 

Outdoor temperature is less than

Use a full cylinder

 

40ºF and tank is less than 1/4 full

 

 

 

 

 

Supply hose is bent or kinked

Straighten hose

 

 

 

 

Control knob fully ON

Check burner and orifices for blockage

 

 

 

Emitter glows uneven

Gas pressure is low

Turn cylinder valvue OFF and replace

 

 

cylinder

 

 

 

Note: Bottom 1” of emitter normally does

Base is not on a level surface

Place heater on a level surface

NOT glow.

Heater is level

Clean burner

 

 

 

Carbon build-up

Dirt or film on reflector and emitter

Clean reflector and emitter

 

 

 

Thick black smoke

Blockage in burner

Remove blockage and clean burner

 

 

inside and outside

 

 

 

Owner’s manual and assembly instructions: model 233000 outdoor patio heater

1/15/03

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