®

Outdoor Patio Heater Model No. 62900 & GWT501A

Limited Warranty

Blue Rhino Global Sourcing, Inc (“Vendor”) warrants to the original retail purchaser of this product, and to no other person, that if this product is assembled and operated in accordance with the printed instructions accompanying it, then for a period of one (1) year from the date of purchase, all parts in such product shall be free from defects in material and workmanship. Vendor may require reasonable proof of your date of purchase. Therefore, you should retain your sales slip or invoice. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service and which Vendor shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendor’s Customer Service Department using the contact information listed below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any returned part, and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will return replacement parts to the original retail purchaser, freight or postage prepaid.

This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the product as set out in this owner’s manual. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust or other weather damage, after purchase.

This Limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors, including the warranty of merchantability or the warranty of fitness for a particular purpose.

VENDOR ALSO DISCLAIMS AND ANY ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VENDOR SHALL NO LIABILITY TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties.

This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone.

Vendor does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such representations are binding on Vendor.

Blue Rhino Global Sourcing, Inc Winston-Salem, North Carolina 27105 USA 1.800.762.1142

Specifications

Certifications:

CSA International Requirement 5.90 Canadian National Standard CAN1-2.23-M82

Rating:Maximum 11,000 BTU/hr. inputHeat Range:Up to 10 foot diameterFuel:Liquid Propane Gas (LP)Tank Size:Nominal 20 lb / 5 Gallon

OR

14.1oz. (400 grams)16.4oz. (465 grams)Inlet gas supply pressure:Maximum – 150 PSIMinimum – 5 PSIManifold Pressure:11.00 in. W.C.Supply Pressure:0.41 psig (11.00 in. W.C.)Engine:IPP E8Safety Features:Oxygen Depletion Sensor (ODS) shutdown system 100% Burner shut-offTilt SwitchManufacturer:Blue Rhino Global Sourcing, IncMade In:China

Troubleshooting

Problem

 

Possible CausePrevention/Cure

 

 

 

 

Burner won’t stay lit

 

Connection between gas valve and burner assembly is looseTighten connection and perform leak check

 

 

 

 

 

 

Thermocouple is not operating correctlyReplace thermocouple

 

 

 

 

Burner won’t light

 

Gas pressure is lowTurn tank valve “OFF” and replace tank

 

 

 

 

 

 

Blockage in orificeClear blockage

 

 

 

 

 

 

Blockage in venturi tubeClean venturi tube

 

 

 

 

 

 

Air in gas line

Open gas line and bleed it (pressing control knob in) for not more

 

 

 

than 1 - 2 minutes or until you smell gas

 

 

 

 

 

 

Igniter failsUse match to light pilot; obtain new igniter and replace

Note: Heater operates at reduced efficiency below 40ºF (5ºC).

 

 

Control knob is not in “ON” positionTurn control knob to “ON”

 

 

 

 

 

 

Burner flame is low

 

Gas pressure is low

Turn tank valve “OFF” and replace tan

 

 

 

 

 

 

Outdoor temperature is less than 40ºF and tank is less thanUse a full tank

 

 

1/4 full

 

 

 

 

 

 

 

Supply hose is bent or kinkedStraighten hose

 

 

 

 

 

 

Control knob fully “ON”Check burner and orifices for blockage

 

 

 

 

Emitter glows uneven

 

Gas pressure is low

Turn tank valve “OFF” and replace tank

 

 

 

 

 

 

Base is not on a level surfacePlace heater on a level surface

Note: Bottom 1” of emitter normally does NOT glow.

 

 

 

 

Heater is levelClean burner

 

 

 

 

 

 

Carbon build-up

 

Dirt or film on reflector and emitterClean reflector and emitter
Thick black smoke

 

Blockage in burnerRemove blockage and clean burner inside and outside

 

 

 

 

 

If problems can not be corrected by using these methods, please contact 1.800.762.1142 fo assistance.