Contact
Do not return to place of purchase.
Troubleshooting
Problem | Possible Cause | Prevention/Cure |
Burner will not light using | Wires/or electrode covered with cooking | Clean wire and/or electrode with rubbing |
ignitor | residue. | alcohol. |
| Electrode and burners are wet. | Wipe dry with cloth. |
| Electrode cracked or broken - sparks at | Replace electrode. |
| crack. |
|
| Wire loose or disconnected. | Reconnect wire or replace electrode/wire |
|
| assembly |
| Wire is shorting (sparking) between ignitor | Replace ignitor wire/electrode assembly |
| and electrode. |
|
| Bad ignitor. | Replace ignitor |
Burner will not light with | No gas flow. | Check if LP cylinder is empty. If LP cylinder |
match |
| is not empty, refer to “Sudden drop in |
|
| gas flow (reduced flame height). If empty, |
|
| replace or refill. |
| Coupling nut and regulator not fully | Turning the coupling nut about |
| connected. | to three quarters additional turn until solid |
|
| stop. Tighten by hand |
|
| tools. |
| Obstruction of gas flow. | Clear burner tubes. Check for bent or |
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| kinked hose. |
| Disengagement of burner to valve. | Reengage burner and valve. |
| Spider webs or insect nest in venturi. | Clean venturi. |
| Burner ports clogged or blocked. | Clean burner ports. |
Sudden drop in gas flow | Out of gas. | Check for gas in the LP cylinder |
or reduced flame height | Excess flow safety device may have been | Turn off knobs, wait 30 seconds and light |
| ||
| activated. | grill. If flames are still too low Reset the |
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| excessive flow safety device by turning off |
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| knobs and LP cylinder valve. Disconnect |
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| regulator. Turn burner control knobs to |
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| HIGH. Wait 1 minute. Turn burner control |
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| knobs off. Reconnect regulator and leak |
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| check connections. Turn LP cylinder valve |
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| on slowly, wait 30 seconds and then light |
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| grill. |
Irregular flame pattern, | Burner ports are clogged or blocked. | Clean burner ports. |
flame does not run the full |
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|
length of burner. |
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Owner’s manual: model NSG4303 outdoor gas grill | 1/14/04 | 30 |