Bosch

Supplier Logistics Manual, Release. 3.0

Attachment 2: Categories/subcategories of logistics complaints

Quantity differencess (MD):

-Higher than ASN / delivery note

-Lower than ASN / delivery note

Delivery notes (LP):

-No ASN at delivery

-incorrect /missing DN data

-deviation between ASN and Delivery Note

Packaging (VP):

-Barcode/transponderfault packaging unit

-incorrect labelling of packaging unit

-wrong or missing material tag

-damage of product

-damage and pollution of container / packaging

-incorrect packaging

Incorrect Delivery (SO):

-Delivery to incorrect customer unloading point

-Delivery to incorrect customer

-mixed delivery

-incorrect product delivered

Rescheduling the production

Stop of production line Bosch plant

Stop of Production line Bosch customer

Robert Bosch GmbH, CP/LOG, 07.05.2007

Page 35(35)

Page 35
Image 35
Bosch Appliances 3 manual