3.7Troubleshooting

Installation, servicing and repairs may only be carried out by an approved engineer.

The following table illustrates only a few solutions to straightforward problems.

Problem

Cause

Solution

 

 

 

Pilot flame stay alight.

Blocked pilot burner.

Clean.*

Several atempts required to turn pilot

 

 

flame on.

 

 

Yellow pilot flame.

 

 

 

 

 

Flame goes out while appliance is in

Flue gas safety device has tripped

Ventilate room. Wait 10 minutes then restart

operation.

 

appliance. If problem recurs, call an approved

 

 

technician.

 

Temperature limiter has tripped.

Wait 10 minutes then restart appliance. If

 

 

problem recurs, call an approved technician.

 

 

 

Water not hot enough.

 

Check output selector position and regulate

 

 

according with needs.

 

 

 

Water not hot enough, weak flame.

Gas supply dynamic pressure too low.

Check gas cylinder governor and replace if

 

 

incompatible or damaged. *

 

 

Check whether gas cylinder (butane) is

 

 

freezing when appliance is in operation and re-

 

 

site in warmer location if necessary.

 

 

 

Reduced water flow rate.

Inadequate inlet flow rate.

Check and adjust.

 

Dirt in water service cock or mixer unit.

Check and clean.

 

Automatic water valve clogged.

Clean filter.*

 

Heat exchanger clogged (scale).

Clean and descale as necessary.*

 

 

 

The operations marked with “*” may only be carried out by an approved technician

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Bosch Appliances W11P, W14P, W18P manual Problem Cause Solution

W18P, W11P, W14P specifications

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