3.7Troubleshooting
Installation, servicing and repairs may only be carried out by an approved engineer.
The following table illustrates only a few solutions to straightforward problems.
Problem | Cause | Solution |
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|
Pilot flame stay alight. | Blocked pilot burner. | Clean.* |
Several atempts required to turn pilot |
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|
flame on. |
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|
Yellow pilot flame. |
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Flame goes out while appliance is in | Flue gas safety device has tripped | Ventilate room. Wait 10 minutes then restart |
operation. |
| appliance. If problem recurs, call an approved |
|
| technician. |
| Temperature limiter has tripped. | Wait 10 minutes then restart appliance. If |
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| problem recurs, call an approved technician. |
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|
|
Water not hot enough. |
| Check output selector position and regulate |
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| according with needs. |
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|
Water not hot enough, weak flame. | Gas supply dynamic pressure too low. | Check gas cylinder governor and replace if |
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| incompatible or damaged. * |
|
| Check whether gas cylinder (butane) is |
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| freezing when appliance is in operation and re- |
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| site in warmer location if necessary. |
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|
|
Reduced water flow rate. | Inadequate inlet flow rate. | Check and adjust. |
| Dirt in water service cock or mixer unit. | Check and clean. |
| Automatic water valve clogged. | Clean filter.* |
| Heat exchanger clogged (scale). | Clean and descale as necessary.* |
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The operations marked with “*” may only be carried out by an approved technician
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