Bose 347205/1300 manual Troubleshooting, Care and Maintenance

Care and Maintenance

Troubleshooting

Problem	What to do
TV base is too	•	Place the sound system in another location such as on an open shelf
large to place on		under the TV.
the system	•	If possible mount your TV on the wall above the sound system.
System will not	•	Make sure the power cord is securely connected on both ends.
turn on	•	Make sure the power cord is plugged into a live AC (mains) outlet.
		If the outlet is controlled by a switch, make sure the switch is in the
		ON position or test the outlet using a lamp.
	•	Reset the system: Unplug the power cord for at least one
		minute. Plug the power in again and listen for the system to emit two
		tones confirming it has power.
No sound	•	Make sure the sound system is turned on and the power
		indicator is on (solid green).
	•	Make sure the sound system is not muted.
	•	Increase the volume.
	•	Make sure the audio cable connection is correct and secure on the
		sound system and the TV.
	•	Make sure the TV is on and set to the correct input.
	•	If you are using a digital audio connection, make sure that the digital
		audio output is not disabled in your TV. See your TV owner’s guide
		for information.
	•	If a digital audio connection is not possible, use an analog stereo
		audio connection.
	•	If the sound system is connected to a TV output labelled
		VARIABLE (VAR), make sure the TV internal speakers are turned off,
		the TV volume is turned up, and the TV is not muted.
	•	Turn off all devices connected to the Solo system except the one
		you want to hear.
Remote control	•	Check the battery to be sure it is installed properly or if it needs to
is inconsistent or		be replaced. See “Replacing the remote battery” on page 22.
does not work	•	Point the remote control at the sound system when you press a
		button.
	•	Check that the system status indicator on the sound system flashes
		when you press the remote volume or mute button.
Audio sounds too	•	Change the bass setting to decrease the amount of bass. See
heavy, too much		“Decreasing­	the bass” on page 20.
bass	•	Change the position or orientation of the system. In some situations
		the system may produce more bass. See Placement Guidelines on
		page 7.
Sound is	•	Make sure cable connections are secure on the Solo system and TV.
distorted	•	If the sound system is connected to a TV output labelled
		VARIABLE (VAR), reduce the TV volume.
	•	Bypass the TV and connect directly to the source using one of the
		Alternate setup methods (page 16).
Sound is coming	•	Turn off your TV’s internal speakers.
from the TV	•	Adjust the TV volume.
System status	•	System error. Call Bose Customer Service.
indicator is red

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