English | Tab 2, 8 | Tab 3, 9 | Tab 4, 10 Tab 5, 11 |
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Troubleshooting
Problem | What to do |
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No audio or audio in | • Ensure both ends of the audio cable |
one earcup only | are firmly seated. |
| • Try a different audio device. |
Distorted bass | • Ensure both ear cushions are firmly |
| secured. |
• The | |
| regain its shape after a few minutes in |
| a neutral position. |
Microphone is not | • Make sure that the headset plug is |
securely connected to the head- | |
| phone jack. |
| • Make sure the microphone is not |
| being blocked or covered. |
| The microphone is located on the |
| back of the Answer/End button. |
Phone not respond- | • Make sure that the headset plug is |
ing to button presses | securely connected to the head- |
| phone jack. |
| • For |
| of presses. |
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Apple product not | • Full controls may not be available for |
responding to remote | some Apple products. |
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If any problem persists, contact Customer Service. See the phone number for your area included in this guide.
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