Bose AM262840 Customer service, Warranty period, Maintaining Your Lifestyle Stereo Amplifier

Maintaining Your Lifestyle® Stereo Amplifier

Problem	What to do
One speaker	•	Disconnect the wires from that speaker and the amplifier. Disconnect the other cable
still does not		from its speaker, and connect that end of the cable to the speaker that does not play.
play		If the speaker still does not play, the problem is in the speaker. If the speaker now
		plays, continue checking for the source of the problem.
	•	Disconnect the same cable from the amplifier. Connect it to the other outputs on the
		amplifier. If the speaker plays, the problem is in the original cable that was connected
		to that speaker. If the speaker does not play, the problem is in that channel of the
		amplifier.
Right and left	•	Check the speaker cable connections to be sure the cable connected to the
stereo channels		SPEAKER OUTPUTS L at the amplifier are connected at the other end to the speaker
are heard on the		on the left in your listening area.
wrong speak-	•	Check the speaker cable connections to be sure the cable connected to the
ers.
		SPEAKER OUTPUTS R at the amplifier are connected at the other end to the speaker
		on the right in your listening area.
Bass or treble is	•	Check the speaker wire connections. Make sure the wires are connected + to + and
weak		– to –.
	•	See “Connecting speakers to your Lifestyle® stereo amplifier” on page 14.
Interference	•	Make sure the speaker wires are firmly inserted in the terminals on the back of the
		speaker and on the amplifier rear panel. Check to be sure no wires are touching
		across terminals.
	•	See “Connecting speakers to your Lifestyle® stereo amplifier” on page 14.
Remote does	•	Be sure the 1/8” mini-plug is firmly inserted in the SYSTEM CONTROL 2 jack.
not adjust the	•	If you are using an RC-20 or RC-5 remote control, make sure the remote control
volume
		switch settings are correct.
Volume	•	Lower the volume setting to see if the level returns to normal. If so, the sudden loss of
suddenly		volume was an intentional action of the amplifier’s overload protection feature. This
decreases		engages automatically if the volume is set too high and is overdriving the speakers.
		Choosing a lower setting should ensure continuous, even volume.
Zone 2 does not	•	If you are using a Lifestyle® DVD system, the stereo amplifier will not work unless
work at all		“Zone 2 Protocol” in the system settings menu is set to “Legacy”. For more informa-
		tion, consult your Lifestyle® DVD system’s owners guide.

Customer service

For additional help in solving problems, contact Bose® Customer Service. Refer to the address list enclosed in the product packaging for correct phone numbers.

Warranty period

The Lifestyle® stereo amplifier is covered by the Bose limited one-year transferable warranty. Details of the coverage are provided on the warranty card that came with the product. Please fill out the information sec- tion of the card and mail it to Bose.

AM262840_00_V.pdf January 4, 2002 17