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SOUNDDOCK® SERIES III DIGITAL MUSIC SYSTEM

English

Troubleshooting

Problem

What to do

 

 

Your iPod or iPhone does not

• Remove your iPod or iPhone from the dock and check for obstructions on the connectors. Wait five

dock properly

seconds, then line up the connector on the iPod or iPhone with the connector on the dock and firmly reseat

 

the iPod or iPhone. You may need to do this a few times.

 

• If your iPod or iPhone has a case, you may need to remove the case in order to properly dock the iPod or

 

iPhone.

 

 

No sound

• Increase the volume setting for the system, using the SoundDock III system remote.

 

• Increase the volume on the iPod or iPhone or your second audio device, if it is playing.

 

• Make sure the system is plugged in, your iPod or iPhone or other audio device is turned on, and audio is

 

playing.

 

• Press the Play/Pause button on the remote control. Press and hold this button to hear a second device while

 

the iPod or iPhone is charging.

 

• Unplug the power cord for one minute, then plug it back in. This resets the system (you should hear a tone

 

when the system is powered back on).

 

• Make sure you have the latest version of software on your iPod or iPhone.

 

 

Your iPod or iPhone does not

• Make sure the Playlist mode is selected on your iPod or iPhone.

navigate playlists as expected

 

when using the remote

 

 

 

6

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Bose SoundDock Series III manual Troubleshooting, Problem What to do