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TROUBLESHOOTING GUIDE

GLASS “SOOT’S” UP AT A VERY FAST RATE

FLAME IS LAZY, DARK, AND HAS BLACK TIPS

AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS

Possible Causes:

Possible Remedies:

 

 

 

1.

Stove or vent pipe is dirty, which restricts airflow through the

Follow all cleaning procedure in the maintenance section of the

 

burnpot.

owner’s manual.

 

 

 

2.

Vent pipe installed improperly.

Check to make sure the vent pipe has been installed according to

 

 

the criteria in the owner’s manual.

 

 

 

3.

Air damper is set too far in (closed) for a higher setting.

Pull the damper knob farther out away from the side of the stove and

 

 

try to burn the unit again.

 

 

 

4.

Burnpot holes are blocked.

Remove the burnpot and thoroughly clean it.

 

 

 

5.

Air damper is broken.

Visually inspect the damper assembly. Make sure the damper plate

 

 

is attached to the damper rod. When the damper rod is moved the

 

 

plate should move with it.

 

 

 

6.

Blockage in air intake pipe.

Visually inspect the air intake pipe that leads into the burnpot for

 

 

foreign material.

 

 

 

7.

Circuit board malfunction.

Time the fuel feed light at each setting (after the stove has

 

 

completed the startup cycle). Make sure the times match the auger

 

 

timing chart. If the auger motor runs constantly, the board is bad.

 

 

 

8.

Combustion blower is not spinning fast enough.

Test the RPM on the blower after the blades have been cleaned.

 

 

The RPM should be approximately 3000 RPM.

 

 

 

9.

Bad Pellets

The brand of pellets or the batch of pellets that are being used may

 

(Applies to GLASS “SOOT’S” UP AT A VERY FAST RATE Only)

be of poor quality. If possible, try a different brand of pellets. You

 

 

might also want to try a brand that is made from a different type of

 

 

wood (softwood vs. hardwood). Different woods have different

 

 

characteristics when being burned.

 

 

 

10.

The trim setting on the low feed rate is to low

Use the “Reset Trim” button to increase the low feed rate setting. If

 

(Applies to GLASS “SOOT’S” UP AT A VERY FAST RATE Only)

the 1 & 4 are on, the stove is currently on the lowest setting. If only

 

 

the 1 light is on, the stove is in the default (medium) setting. If the 1

 

 

& 5 lights are on, the stove is in the high trim setting for the low feed

 

 

rate. If the stove is being burned on one of the two lower settings,

 

 

advance to the next trim setting and try burning the stove.

 

 

 

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Breckwell P24I, P24FS owner manual Troubleshooting Guide

P24FS, P24I specifications

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