TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Coffee is too cold

Cups not preheated

Preheat cups. Refer to

 

 

 

‘Pre-Warming The Cups’,

 

 

 

page 21.

 

 

 

 

Milk not heated enough

When the base of the jug

 

 

(if making a cappuccino

becomes too hot to touch

 

 

or latté)

this is when the milk

 

 

 

is heated at the correct

 

 

 

temperature. Refer to

 

 

 

‘Texturing Milk’, page 23.

 

 

 

No crema

Coffee is not tamped

Refer to ‘Coffee Dose and

 

 

firmly enough

Tamping’, page 13 and 22.

 

 

 

 

Coffee grind is too

Ensure you use a suitable

 

 

coarse

espresso grind. Refer to

 

 

 

‘Setting The Grind Size’

 

 

 

on page 12 and 21.

 

 

 

 

Ground coffee is not

Change old beans with

 

 

fresh

fresh roasted or pre-

 

 

 

ground. Ground coffee

 

 

 

should not be kept for

 

 

 

longer than a week.

 

 

 

 

Filter holes are blocked

Use the fine pin on the

 

 

 

cleaning tool to clear the

 

 

 

holes. Refer to ‘Cleaning

 

 

 

The Filters’, page 30.

 

 

 

 

Machine is making

The machine is

No action require as this is

pulsing/pumping sound

 

carrying out the normal

the normal operation of

while extracting coffee or

 

operation of the 15 bar

the machine.

steaming milk

 

pump

 

 

 

 

 

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Coffee runs out around

Filter holder is not

Refer to ‘Inserting The

the edge of the filter

 

inserted in the group

Portafilter’, page 23.

holder

 

head properly

 

 

 

 

 

 

There are coffee

Clean any excess ground

 

 

grounds around the

coffee from the rim of the

 

 

filter rim

filter holder to ensure a

 

 

 

proper fit into the brew

 

 

 

head.

 

 

 

 

Too much ground coffee

Refer to ‘Adjusting the

 

 

in the filter

Grind Amount’, page 13

 

 

 

and 22.

 

 

 

 

Ground coffee has been

Refer to ‘Coffee Dose

 

 

tamped too firmly

and Tampering’, page 13

 

 

 

and 22.

 

 

 

 

 

Incorrect filter for

Ensure you use the small

 

 

amount of ground

filter for 1 cup of coffee and

 

 

coffee used

the larger filter for 2 cups

 

 

 

of coffee.

 

 

 

 

Coffee extracts as drops

The water tank is empty

Refer to ‘Filling The Water

from the portafilter

 

or low

Tank’, page 12.

 

 

 

 

Coffee grind is too fine

Ensure you use a suitable

 

 

 

espresso grind. Refer to

 

 

 

‘Setting The Grind Size’ on

 

 

 

page 12 and 21.

 

 

 

 

Machine is blocked by

Decalcify the machine.

 

 

mineral deposits

Refer to ‘Decalcifying’,

 

 

 

page 27.

 

 

 

 

Grinder safety clutch has

Overfilled filter basket

Clean and clear grinder

activated

 

causing the chute

and chamber

 

 

to backfill.

 

 

 

 

 

Machine is making a loud

Water tank is empty

Refer to ‘Filling The Water

and continuous pumping

 

 

Tank’, page 12 .

noise

 

 

 

Water tank is not

Refer to ‘Filling The Water

 

 

 

securely in place

Tank’, page 12 .

 

 

 

 

34

 

35

 

 

 

Page 18
Image 18
Breville BES870 Coffee is too cold, No crema, Machine is making, Pulsing/pumping sound, While extracting coffee or, Holder

BES870 specifications

The Breville BES870, commonly known as the Barista Express, is a standout espresso machine that combines style, functionality, and efficiency, making it a favorite among coffee enthusiasts. This all-in-one machine not only allows users to grind their coffee beans fresh for each brew but also provides extensive control over the brewing process, ensuring a rich and personalized coffee experience.

One of the main features of the Barista Express is its built-in conical burr grinder. This grinder allows you to select the grind size and dose your coffee directly into the portafilter. With a choice of grind settings, the user can achieve their preferred consistency, from fine for espresso to coarser for other brewing methods. The grind size dial is simple to operate, making it easy to adjust according to various coffee types.

The machine boasts a powerful 15-bar Italian pump that ensures optimal water pressure during extraction. This is critical in producing a rich and aromatic espresso shot. Coupled with the thermocoil heating system, it provides quick heat-up times and stable temperatures essential for consistent brewing results. This is complemented by a pre-infusion function that gently expands the coffee grounds before full-pressure extraction, yielding a more balanced flavor.

Another notable characteristic of the Breville BES870 is its steam wand. The steam wand allows users to create microfoam for lattes and cappuccinos, which can elevate home coffee preparation to café-quality. With its intuitive design, the steam wand easily rotates for effortless frothing and texturing of milk.

The machine also features an integrated drip tray and a removable water tank, which holds up to 67 ounces, allowing for multiple brews before refilling. An informative LCD screen displays important brewing information such as grind size, shot time, and water temperature, ensuring users have all the necessary data at their fingertips for perfecting their brewing techniques.

In terms of design, the Breville Barista Express has an aesthetically pleasing stainless-steel exterior that not only looks professional but also ensures durability. The thoughtful construction, combined with its user-friendly controls, makes it suitable for both novice baristas and seasoned coffee lovers alike.

In summary, the Breville BES870 Barista Express is a sophisticated espresso machine that embodies the perfect blend of technology, design, and user control, making it an ideal choice for anyone looking to elevate their coffee game at home.