TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

The machine is ‘On’ but

 

 

Turn machine Off. Wait

ceases to operate

 

 

for 60 minutes and turn

 

 

 

machine back On.

 

 

 

If problem persists, call

 

 

 

Breville Customer Service

 

 

 

AUS - 1300 139 798 and

 

 

 

NZ - 0800 273 845.

 

 

 

 

Steam pouring out of

 

 

Turn machine Off. Wait

group head

 

 

for 60 minutes and turn

 

 

 

machine back On.

 

 

 

If problem persists, call

 

 

 

Breville Customer Service

 

 

 

AUS - 1300 139 798 and

 

 

 

NZ - 0800 273 845.

 

 

 

 

Espresso only drips from

•

Coffee is ground

Use slightly coarser grind.

the portafilter spouts,

 

too finely.

 

restricted flow

 

 

 

• Too much coffee in the

Lower dose of coffee.

 

 

 

filter basket.

 

 

 

 

 

 

•

Coffee tamped too

Tamp between 15-20kgs

 

 

firmly.

of pressure.

 

 

 

 

• The Dual Wall filter

Use the fine pin on the

 

 

basket may be blocked.

cleaning tool to clear the

 

 

 

outlet hole on the under

 

 

 

side of the filter basket.

 

 

 

 

Espresso runs out

•

The coffee is ground

Use slightly finer grind.

too quickly

 

too coarse.

 

 

 

 

 

• Not enough coffee in

Increase dose of coffee.

 

 

the filter basket.

 

 

 

 

 

 

•

Coffee not tamped

Tamp between 15-20kgs

 

 

firmly enough.

of pressure.

 

 

 

 

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Coffee not hot enough

•

Cups not preheated.

Rinse cups under hot water

 

 

 

outlet and place on cup

 

 

 

warming tray.

 

 

 

 

• Milk not hot enough

Heat milk until base of

 

 

(if making a cappuccino

the jug becomes hot

 

 

or latte etc).

to touch.

 

 

 

 

No crema

•

Coffee beans are stale.

Buy freshly roasted coffee

 

 

 

with a “roasted on” date.

 

 

 

 

 

•

Using Single Wall

Ensure you use Dual Wall

 

 

Filter Baskets with

Filter Baskets with

 

 

pre-ground coffee.

pre-ground coffee.

 

 

 

 

Espresso runs out

•

Portafilter not inserted in

Ensure portafilter is

around the edge of the

 

the group head correctly

inserted and rotated until

filter holder

 

 

resistance is felt.

 

 

 

 

 

•

There are coffee

Clean excess coffee from

 

 

grounds around the

the rim of the filter basket

 

 

filter basket rim.

to ensure a proper seal in

 

 

 

group head.

 

 

 

 

• Too much coffee in the

Ensure upper edge of the

 

 

filter baske.t

metal cap on the tamper

 

 

 

is level with the rim of the

 

 

 

filter basket after tamping.

 

 

 

 

Unable to set auto

•

Clock not set.

Set clock.

start time

 

 

 

 

 

 

 

32

 

33

 

 

 

Page 16 Page 18
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Image 17
Breville BES900 Machine is ‘On’ but, Ceases to operate, Steam pouring out, Espresso only drips from, Portafilter spouts
Page 16 Page 18

BES900 specifications

The Breville BES900, popularly known as the Dual Boiler Espresso Machine, is a marvel of engineering designed for both serious home baristas and coffee enthusiasts. With its dual boiler system, the BES900 allows users to brew espresso and steam milk simultaneously, ensuring that each cup is crafted to perfection without compromising on timing or temperature.

One of the standout features of the Breville BES900 is its precise temperature control. It employs advanced PID (Proportional Integral Derivative) technology, which maintains the ideal brewing temperature, enhancing flavor extraction and ensuring consistent results. This temperature stability is crucial for achieving the perfect shot of espresso, as the flavor can be drastically altered by minute changes in temperature.

The BES900 also boasts a powerful steam wand that delivers professional-quality microfoam for lattes and cappuccinos. This steam wand offers both manual and automatic controls, allowing users to craft textured milk to their desired consistency. The ability to froth milk effectively is essential for creating café-quality beverages at home, and Breville has made this process intuitive and accessible.

Another notable characteristic of the BES900 is its intuitive interface, which includes a backlit LCD screen that provides valuable feedback on brew temperature and shot duration. This user-friendly display simplifies the coffee-making process and helps users fine-tune their brewing techniques over time.

Durability is another key feature of the Breville BES900. Constructed with high-quality materials, including stainless steel, this machine is built to withstand the daily demands of home use. Its sleek and modern design not only looks stunning on any kitchen countertop but also ensures ease of cleaning and maintenance.

Additionally, the BES900 comes equipped with an integrated coffee grinder option, providing the convenience of freshly ground coffee before each brew. This integration allows for maximum freshness and the best possible flavor extraction from the coffee beans.

In summary, the Breville BES900 Dual Boiler Espresso Machine combines advanced technology with user-friendly features to deliver an exceptional coffee experience. Its dual boiler system, precise temperature control, powerful steam wand, and durable construction make it a standout choice for coffee lovers seeking to elevate their home brewing experience. Whether you are a novice or an experienced barista, the BES900 is designed to help you unlock the full potential of your coffee beans and craft barista-quality espresso drinks at home.
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