TROUBLESHOOTING

TROUBLESHOOTING

Problem

Grinder running continuously

Possible Cause

•No beans in hopper.

What to Do

•Fill hopper with beans.

•Rotate the portafilter to the left to stop the auto grind, dose & tamp function.

Problem

Possible Cause

What to Do

Pumps continue to

• Using highly filtered,

We recommend using

operate / Steam is very

demineralized or

cold, filtered water. We

wet / Hot water outlet

distilled water which

do not recommend using

leaks

is affecting how the

water with no/low mineral

 

machine is designed to

content such as highly

 

function.

filtered, demineralized

 

• Tamping fan has been

• Check that the tamping

 

removed.

fan is in position and

 

 

mounted correctly to

 

 

the drive shaft, see

 

 

page 35.

 

 

 

Espresso runs out around

• Portafilter not inserted in

Ensure portafilter is

the edge of the portafilter

the group head correctly.

rotated to the right until

 

 

the handle is past the

 

 

centre and is securely

and/or

 

locked in place. Rotating

 

past the centre will not

 

 

 

 

damage the silicone seal.

Portafilter comes out of

 

 

• There are coffee grounds

Clean excess coffee from

the group head during an

around the filter basket

the rim of the filter basket

extraction

rim.

after grinding to ensure a

 

 

proper seal in group head.

 

 

 

 

• Filter basket rim is wet or

Always ensure filter

 

underside of portafilter

basket and portafilter

 

lugs are wet. Wet surfaces

are dried thoroughly

 

reduce the friction

before filling with coffee,

 

required to hold the

tamping and inserting

 

portafilter in place whilst

into the group head.

 

under pressure during an

 

 

extraction.

 

 

 

 

Issues with the Auto Start

• Clock not set or clock is

Check that the clock and

feature

set with incorrect time.

Auto Start time have been

 

 

programmed correctly.

 

 

The LCD will display a

 

 

clock icon when the Auto

 

 

Start time is programmed.

 

 

 

ERR error message

• A major fault has occured

Contact Breville Customer

on LCD

and machine cannot

Service Centre.

 

operate.

 

 

 

or distilled water. If the

 

 

problem persists, contact

 

 

Breville Customer Service

 

 

Centre.

 

 

 

Water does not flow from

• Machine has not reached

Allow time for the machine

the group head

operating temperature.

to reach operating

 

 

temperature. The POWER

 

 

button will stop flashing

 

 

when machine is ready.

 

 

 

 

• Water tank is empty.

Fill tank. Prime the system

 

 

by:

 

 

1) Pressing 2 CUP button

 

 

to run water through

 

 

the group head for

 

 

30 seconds.

 

 

2) Pressing HOT WATER

 

 

button to run water

 

 

through the hot water

 

 

outlet for 30 seconds.

 

 

 

 

• Water tank not fully

Push water tank in fully

 

inserted & locked.

and lock latch closed.

 

 

 

FILL TANK on LCD but

• Water tank not fully

Push water tank in fully

water tank is full

inserted & locked.

and lock latch closed.

 

 

 

No steam or hot water

• Machine is not turned

Ensure the machine

 

on or up to operating

is plugged in and the

 

temperature.

POWER button is

 

 

illuminated but not

 

 

flashing.

 

 

 

No hot water

• Water tank is empty.

Fill water tank.

 

 

 

No steam

• Steam wand is blocked.

Refer to 'Cleaning the

 

 

Steam Wand', page 36.

44

 

45

 

 

 

Page 22 Page 24
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Breville BES980 Problem Grinder running continuously Possible Cause, Problem Possible Cause What to Do Pumps continue to
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BES980 specifications

The Breville BES980, also known as the Oracle, is a sophisticated espresso machine that combines professional-level performance with user-friendly features. This premium espresso maker is designed to cater to coffee aficionados and novices alike, providing an all-in-one solution for brewing café-quality espresso at home.

One of the standout features of the BES980 is its dual boiler system. This innovative design allows for simultaneous extraction of espresso and steam for frothing milk, eliminating wait times and ensuring optimal temperature control for both processes. The machine is equipped with a 15-bar Italian pump that guarantees consistent pressure during extraction, resulting in rich and flavorful espresso shots.

The Oracle incorporates advanced PID temperature control, which stabilizes the water temperature to within one degree for precise brewing. This technology ensures that the water is always at the optimal temperature for the specific coffee bean being used, allowing users to achieve the perfect balance of flavors in their espresso.

Another noteworthy characteristic of the BES980 is its integrated conical burr grinder. This grind-on-demand feature allows users to grind fresh coffee beans just before brewing, enhancing the overall taste and aroma of the espresso. The grinder offers customizable settings for burr size and grind time, enabling users to achieve their desired grind consistency.

The milk frothing capability of the BES980 is enhanced by its steam wand, which employs a smart frothing system. This technology measures the milk temperature and creates the ideal microfoam, allowing for latte art and velvety textures that rival coffee shop offerings. The machine also includes a pre-infusion function that gently soaks the coffee grounds before extraction, ensuring even saturation and improved flavor extraction.

In terms of user interface, the Oracle features a user-friendly LCD display that guides users through the brewing process. It offers programmability for shots and milk temperatures, allowing for personalized preferences. Additionally, the machine has a maintenance reminder system, which helps users keep track of cleaning and descaling schedules.

Overall, the Breville BES980 Oracle is a remarkable espresso machine that combines cutting-edge technology with thoughtful design. Its dual boiler system, precise temperature control, integrated grinder, and advanced milk frothing capabilities make it an exceptional choice for anyone looking to elevate their home coffee experience. With the BES980, brewing barista-quality espresso has never been more accessible.
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