Troubleshooting

Problem

Cause

Correction

Automatic transfer switch does not

1.

Generator breaker open.

1.

Reset generator circuit breaker.

transfer to generator

2.

Generator voltage not acceptable.

2.

Refer to generator manual.

 

 

 

 

 

 

1.

Utility disconnect breaker open

1.

Reset utility disconnect breaker

Automatic transfer switch does not

 

(Models 071020 & 071021 only).

 

(Models 071020 & 071021 only).

2.

Service disconnect breaker open.

2.

Reset service disconnect breaker.

transfer to utility

3.

Utility voltage not acceptable.

3.

Wait for utility voltage to return to

 

 

 

 

 

normal.

 

 

 

Generator is still running after switch

Engine cool down period.

Engine should stop after 1 minute.

transfers to utility power

 

 

 

 

 

 

 

 

 

 

1.

A-A or B-B contacts not operating

1.

Check A-A or B-B contacts for

 

 

correctly.

 

proper operation and/or check

Supervised loads (air conditioner, etc.)

 

 

 

control wiring to external load.

2.

Too much load on generator.

2.

Decrease load to generator.

are not operating when generator is

3.

Current transformer not connected.

3.

Plug CT connectors into control

supplying power

 

 

 

board.

 

 

 

 

 

4.

Broken current transformer.

4.

Contact local Briggs & Stratton

 

 

 

 

Power Products service center.

 

 

 

 

 

 

1.

Minimum engine run time has not

1.

Wait five minutes for transfer

Generator is still running after utility

 

elapsed.

 

switch to retransfer to utility power.

power is restored

2.

Fuse(s) in transfer switch is

2.

Check fuse(s) and replace if

 

 

defective.

 

necessary.

 

 

 

 

 

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Briggs & Stratton 071019 manual Troubleshooting, Problem Cause Correction