Troubleshooting

Problem

 

Cause

 

Correction

 

 

 

 

 

Automatic transfer switch does not

1.

Generator breaker open.

1.

Reset generator circuit breaker.

transfer to generator

2.

Generator voltage not acceptable.

2.

Refer to generator manual.

 

 

 

 

 

 

1.

Essential circuit breaker in main

1.

Reset essential circuit breaker.

Automatic transfer switch does not

 

disconnect panel open.

 

 

 

 

2.

Wait for utility voltage to return to

transfer to utility

2.

Utility voltage not acceptable.

 

 

 

 

normal.

 

 

 

 

 

Generator is still running after switch

Engine cool down period.

Engine should stop after 1 minute.

transfers to utility power

 

 

 

 

 

 

 

 

 

Generator or supervised loads (air

1.

A-A or B-B contacts not operating

1.

Check A-A or B-B contacts for

conditioner, etc.) are operating

 

correctly.

 

proper operation and/or check

improperly when generator is supplying

 

 

 

control wiring to external load.

power

2.

Too much load on generator.

2.

Decrease load to generator.

 

 

 

 

 

Generator is still running after utility

1.

Minimum engine run time has not

1.

Wait five minutes for transfer switch

 

elapsed.

 

to retransfer to utility power.

power is restored

2.

Fuse(s) in transfer switch is

2.

Check fuse(s) and replace if

 

 

defective.

 

necessary

 

 

 

 

 

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Briggs & Stratton NEMA 3R manual Troubleshooting, Problem Cause Correction