Brother DCP-J4110DW manual 34

Troubleshooting

Error Message	Cause	Action
(For MFC-J2510/J4510DW)	There is a problem with the file you	The file cannot be used.
Failed to upload.	are trying to upload, such as one of
	the following:
Unsupported file or corrupt
data. Confirm data of file.	 The file exceeds the service’s limit
(For DCP-J4110DW,	on number of pixels, file size, etc.
	 The file type is not supported.
MFC-J4410DW/J4610DW)
Failed to upload.	 The file is corrupted.
Unsupported file or corrupt
data. Confirm data of file.
(For MFC-J2510/J4510DW)	There is a problem with the service	Wait and try again. Try accessing the	A
Service temporarily	and it cannot be used now.	service from a computer to confirm
		whether it is available or not.
unavailable. Try again
later.
(For DCP-J4110DW,
MFC-J4410DW/J4610DW)
Service temporarily
unavailable. Try again
later.
(For MFC-J2510/J4510DW)	The PIN registered to the machine is	Enter the correct PIN.
Incorrect PIN code. Enter	incorrect. The PIN is the four-digit
	number that was entered when
PIN correctly.
	registering the account to the
(For DCP-J4110DW,
	machine.
MFC-J4410DW/J4610DW)
Incorrect PIN code. Enter
PIN correctly.
(For MFC-J2510/J4510DW)	The temporary ID that was entered is	Enter the correct temporary ID.
Incorrect or expired ID. Or	incorrect.
this temporary ID is already	The temporary ID that was entered	Apply for Brother Web Connect
used. Enter correctly or	has expired. A temporary ID is valid	access again and receive a new
reissue temporary ID.	for 24 hours.	temporary ID, and then use the new
Temporary ID is valid for		ID to register the account to the
24 hours after it is issued.		machine (see How to apply for
(For DCP-J4110DW,		Brother Web Connect access
		on page 6 and How to register and
MFC-J4410DW/J4610DW)
		delete accounts on the machine
Incorrect or expired ID. Or
		on page 8).
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for
24 hours after it is issued.

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