Main
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FAQs (frequently asked questions)
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Ordering accessories and supplies
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Notice - Disclaimer of Warranties (USA and Canada)
Compilation and Publication Notice
Page
Brother One-Year Limited Warranty and Replacement Service
Brother One Year Limited Warranty and Replacement Service
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
Table of Contents
Section I General
1 General information 2
2 Loading documents and paper 11
3 General setup 18
Section II Fax
5 Sending a fax 30
6 Receiving a fax 40
7 Phone services and external devices 46
8 Dialing and storing numbers 55
9 Remote fax options 63
10 Printing reports 70
11 Polling 72
Section III Copy
12 Making copies 76
Section IV Software
Section V Appendixes
A Safety and Legal 88
B Options 99
C Troubleshooting and routine maintenance 102
Page
Section I
General
Using the documentation
Symbols and conventions used in the documentation
Accessing the complete Users Guide
Viewing documentation
General information
c
d e
How to find Scanning instructions
Software User's Guide:
PaperPort User's Guide: 1
a
b
c d
e
How to find Scanning instructions
Accessing Brother Support (For Windows)1
Control panel overview
MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW have similar control panel keys.
91011
12 3
34 5
987
Function Lock
Status LED indications
The LED indications shown in the table below are used in the illustrations in this chapter.
When the power switch is off or the machine is in Sleep mode, the LED is off.
Loading documents
Using the ADF
a
b c
Loading documents and paper
Using the scanner glass
a
b
c
Acceptable paper and other media
Recommended media
Handling and using media
Paper capacity of the paper tray
Loading paper and other media
Loading paper
a
b
c
a
b
c
Loading Envelopes
Printable Area
Printable Area for copies
Printable Area when printing from a computer
General setup
Mode timer
a
b
Paper settings
a
b
Tray use in Copy mode
a
b
Tray use in Fax mode
a
b
Tray use in Print mode
a
Volume Settings
Ring volume
a
b
Beeper volume
Automatic daylight savings time
a
b
Ecology features
Toner save
LCD Contrast
a
b
Security features
Security
Setting Lock
Setting up the password
b
b c
Turning Setting Lock off
b
Secure Function Lock
Setting the password for the administrator
c
Setting up the Public user
b
c
d
e
Setting up restricted users
b
c
i
d
e
b
c
Turning Secure Function Lock off
b
c
Switching Users
a
b
c
Section II
Fax
Sending a fax
Entering fax mode
Sending a single-sided fax from the ADF
b c
Sending a 2-sided fax from the ADF (MFC-8670DN, MFC-8860DN and MFC-8870DW only)
b
c
e
f
g
b
c
Canceling a fax in progress
Broadcasting
c
d
e
Canceling a Broadcast in progress
Additional sending operations
Sending faxes using multiple settings
b
Electronic cover page
Composing your own comments
c
d
e
f
Send a cover page for all faxes
c
d
Contrast
c
d
Changing fax resolution
To change the fax resolution for the next fax
c
To change the default fax resolution
b
c
Dual access
Real time transmission
Sending in real time for all faxes
b
c
Sending in real time for the next fax only
b
c
Overseas mode
d
Delayed faxing
c
d
Delayed batch transmission
b
Checking and canceling waiting jobs
a
b
c
Sending a fax manually
Manual transmission
d e
Sending a fax at the end of a conversation
a
b c
Out of Memory message
Receiving a fax
a b
01.Receive Mode
Fax/Tel
Select ab & OK
Using Receive Modes
Fax Only
Fax/Tel
Manual
External TAD
Receive Mode settings
Ring Delay
b
c
F/T Ring Time
b
c
Setting the Print Density
b
c
Additional receiving operations
Printing a reduced incoming fax
b
c
Duplex (2-sided) printing for Fax mode (MFC-8670DN, MFC-8860DN and MFC-8870DW only)
b
c
b
Receiving a fax at the end of a conversation
a
b
c
Printing a fax from the memory
a
Phone line services
Phone services and external devices
Distinctive Ring
What does your telephone companys Distinctive Ring do?
What does Brothers Distinctive Ring do?
Do you have Voice Mail?
Before you choose the ring pattern to register
a
b c d
e
f
Turning off Distinctive Ring
a
b
Caller ID
Viewing Caller ID List
a
Connecting an external TAD (telephone answering device)
Connections
a
b
c
d
e f
a
b c
Special line considerations
Roll over phone lines
Two-line phone system
Converting telephone wall outlets
Installing machine, external two-line TAD and two-line telephone
Multi-line connections (PBX)
External and extension phones
Operation from extension telephones
If you answer a call and no one is on the line:
a
For Fax/Tel mode only
Connecting an external phone
Using a cordless external handset
Using remote codes
Fax Receive Code
Page
Dialing and storing numbers
How to Dial
Manual dialing
One-Touch dialing
Speed-Dialing
a b
c
LDAP Search (MFC-8860DN and MFC-8870DW only)
Fax redial
Storing numbers
Storing a pause
Storing One-Touch dial numbers
MFC-8460N, MFC-8660DN and MFC-8670DN:
a
a
b
c
e
f
a
b
c
e
MFC-8860DN and MFC-8870DW:
a
b
c
e
f
g
h
Changing One-Touch and Speed-Dial numbers
a
a
b
c
d
e
i
j
Dialing access codes and credit card numbers
Pause
Tone or Pulse (For Canada only)
Remote fax options
Fax Forwarding
b
c
d e
Paging
b c
d
Fax Storage
b
PC Fax Receive
b
c
d
Changing Remote Fax Options
Turning off Remote Fax Options
b
Remote Retrieval
Setting a remote access code
a
b
Using your Remote Access Code
a
b
c
d
e
a
b
c
d
e
Remote fax commands
Printing reports
Fax reports
Transmission verification report
a
b
Reports
How to print a report
a
b
Polling
Polling receive
b
c
Sequential polling
Polled transmit
Setup for polled transmit
c
d
Page
Page
How to copy
Entering copy mode
Making a single copy
Making multiple copies
Making copies
Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Press ab or Start
Copy options
Changing copy quality
a
c
d
a
b
c
d
Enlarging or reducing the image copied
a
c
d e
g
Making N in 1 copies or a poster (page layout)
Important
a
c
g
h
i
If you are copying from the ADF:
If you are copying from the scanner glass:
Duplex (2-sided) copying (MFC-8670DN, MFC-8860DN and MFC-8870DW only)
Duplex Copy
a
c
d
e
f
a
c
d
e
f
Page
Tray Select
a
c
d
Out of Memory message
Page
Software and Network features
Section V
Appendixes
A
Choosing a location
Safety and Legal
To use the machine safely
Page
Page
Important Information
Standard telephone and FCC Notices
Page
Important
Importantabout the interface cable
Industry Canada Compliance Statement (Canada only)
Disconnect device
LAN connection
Laser safety
FDA regulations
Important safety instructions
Trademarks
B
Options
Options
Optional Paper Tray (LT-5300)
Memory Board
DIMM types
Installing extra memory
a
b
c
d
e
C
Troubleshooting
If you are having difficulty with your machine C
Troubleshooting and routine maintenance
Printing or Receiving Faxes
Phone Line or Connections
Sending Faxes
Handling Incoming Calls
Menu Access
Copy Quality Difficulties
Printing Difficulties
Handling Incoming Calls (Continued)
Scanning Difficulties
Software Difficulties
Printing Difficulties (Continued)
Paper Handling Difficulties
Software Difficulties (Continued)
Print Quality Difficulties
Network Difficulties
a
b
i
c d
e f
a
b
c d e f
g h
i
Improving the print quality
Page
Page
a b
c
d
Page
Setting Dial Tone Detection
a
b
Phone line interference
a
b
Error messages
Page
Page
Page
Checking if the machine has faxes in its memory
a b
Sending faxes to another fax machine
a
b
Sending faxes to your PC
a b
c
d
Page
Document is jammed at the output tray
a
b
Document is jammed in the duplex slot (MFC-8670DN, MFC-8860DN and MFC-8870DW only)
a
b
Paper jams
Paper is jammed inside the machine
a
b
c
d
e
f g
Page
Page
c
d
f
e
Routine maintenance
Cleaning the outside of the machine
Page
Cleaning the scanner glass
b
c
Cleaning the laser scanner window
a
b
c
d
e f
Cleaning the corona wire
a
b
c
e
d
a
b
c
d
Replacing the toner cartridge (TN-550/TN-580)
Replacing the toner cartridge
b
Page
Replacing the drum unit (DR-520)
c d
e
f
g
Replacing periodic maintenance parts
Packing and shipping the machine
b
c
d
Machine Information
Checking the serial number
a
b
Checking the page counters
a
b
D
Menu keys
On-screen programming
Menu table
a b c
a b
c
d
e
Menu Table
The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit
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Entering Text
Page
E
General
Specifications
Print media
Fax
Copy
Scan
Print
Interfaces
Computer requirements
Page
Ethernet wired network
Ethernet wireless network (MFC-8870DW only)
Authentication and encryption for wireless users only
Authentication method
Encryption methods
Network key
Wi-Fi Alliance certification
F
Glossary
Page
Page
Page
G
Index
A
B
C
E
F
G
H
J
L
M
N
O
Q
R
S
T
V
W
Page
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