Troubleshooting

Symptoms & remedies

Symptom: The printer

Remedy: Press and hold the power button

cannot be turned on.

for a short while. (Refer to page 6.)

 

Remedy: The built-in lithium ion battery

 

needs recharging. (Refer to page 3.)

Symptom: Although the

With a Bluetooth connection:

print command was

Remedy: Make sure that Bluetooth com-

issued, the printer

munication will be valid using the set-

does not print.

tings of the computer or Pocket PC.

 

(Refer to the Software Guide.)

 

Remedy: Make sure that another com-

 

puter or Pocket PC is not transmitting

 

data to the printer using the USB or

 

Bluetooth.

 

(Refer to page 11.)

 

With a USB connection:

 

Remedy: Check that this printer is

 

securely connected to the computer

 

with the USB cable. (Refer to page

 

12.)

 

Remedy: Make sure that another com-

 

puter or Pocket PC is not transmitting

 

data to the printer using Bluetooth.

 

(Refer to page 12.)

Symptom: There is a

Remedy: Remove the paper. (Refer to

paper misfeed.

page 13.)

Symptom: Even though

Remedy: Some torn paper may still

the misfed paper was

remain in the printer. Contact the sales

removed, the error

representative where the printer was

cannot be cancelled.

purchased.

Symptom: An indicator

Remedy: Refer to the explanation in “Indi-

light is lit or flashing.

cator lights” on page 21.

 

 

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