Help

Telephone problems

Possible cause

Solution

 

 

 

Call appears to have been cut off after pressing the

SECRECY button

You may have pressed a number key on the handset after pressing the SECRECY button. The current handset will try to transfer the call to another handset.

Wait 30 seconds; the call will return to the current handset. Or press the TALK button and the call will return immediately.

• Batt low light on the handset

The handset needs recharging.

Replace the handset on the base

is flashing.

 

unit, ensuring that the base unit is

 

 

plugged in and that the CHARGING

 

 

light is on.

No Charging light on the base unit.

Dirty contacts on base unit or handset.

Clean the contacts with a dry cloth. Heavy soiling can be removed with a pencil eraser.

Back-up battery fails

Frequent power failures will drain

frequently.

the back-up battery.

 

Unplugging the base unit from the

 

power supply drains the back-up

 

battery.

 

Switching the mains supply off will

 

drain the back-up battery.

Leave the base unit plugged in, or remove the back-up battery before unplugging.

Do not switch off, or remove the back-up battery before switching off.

Need more help?

Call the BT Cordless Phone Helpline on Lo-call 0845 7697146 where fully trained staff can help you from 9.00am to 5.30pm Monday to Friday (calls charged at local BT rate).

It is not permitted to interfere with the main BT socket or wiring. If you have a problem, contact BT on Freefone 0800 800 151 for residential or Freefone 0800 800 154 for business lines.

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BT 90 manual Need more help?