Help 65
BTDiverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794
Further help and advice for SMS related queries on BT lines:
■BT Residential customers – call 151, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
■BT Business customers – call 154, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
■For other telephone service providers, please contact their customer services.
General sales enquiries:
■BT Residential lines – call 150. BT Business lines – call 152.
■For other telephone service providers, please contact their customer services.
Billing enquiries:
■Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
■By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your SMS phone and the way messages are handled.
■Press MENU, then OK twice. Type in the following commands (depending upon what
you wish to do) and send to 00000.
■This will enable you to opt out from receiving voice text messages.