BT Digital Baby Monitor – Edition 3 – 26.02.04 – 5918
10Help
Helpline
If you have any problems using your BT Digital Baby Monitor, call 08702 40 47 45 or email helpline@btbabymonitors.co.uk.
Helpline open 9.00am – 5.30pm, Monday to Friday and 9.00am – 2.00pm on Saturday.
Power lights do not come on
■If using the mains power adapters make sure they are plugged in and switched on.
■If using batteries, check they are correctly installed and not discharged.
Link light does not come on
■Check that both the Baby and Parent Units are switched on, see page 8.
■If using batteries check that they are correctly installed and that they are not discharged.
Link light is flashing green
■If you have pressed 
to use the Talk back feature, the link light will flash to indicate
■The Units are searching for a communication link. Check they are within range of one another and that the mains power (or batteries) are properly connected.
Link light is red
■The link between your Units is broken. You will also hear an alert to let you know there is no communication between the Units. If this happens, check that the mains power (or batteries) is correctly connected and that the Units are within range of one another.
Parent Unit remains silent or very quiet
■The sensitivity setting may be too low, see page 9.
■You may have set the volume too low, see page 8.
You can hear a high pitched noise
■The Units are too close to each other, or the volume setting is too high, see page 8.
Talk back feature is not working
■Check that the volume is loud enough at the Baby Unit, see page 8.
