When the wizard instructs you to disconnect and then reconnect the USB
cable, click on the ‘Safely Remove Hardware’ icon in the systray and release the device before unplugging it.
You may also turn TurboUSB off from the same window by clickingDisable and following the steps. You will have to unplug and reconnect the USB hard drive to complete disabling TurboUSB. Use the ‘Safely Remove Hardware’ wizard to release the drive before unplugging it.
Is TurboUSB enabled?
To check whether TurboUSB is enabled,