Cadet EPA1000, EPA750 Troubleshooting Chart, Symptom, Problem, Solution, Warranty Information

Models: EPA1500/3 EPA1000 EPA750

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Troubleshooting Chart

Troubleshooting Chart

CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL

Symptom

Problem

Solution

Gurgling noise

Unit may not be level

1.

Check to be sure unit is level. If gurgling doesn't stop within 30 minutes, unit

 

 

 

needs to be serviced. Do not operate.

 

 

 

 

Heater not working

1. Heater does not have power

1.

Check cord to be sure it is securely plugged into receptacle.

 

2. Defective component

2.

Unit must be serviced.

 

 

 

 

Liquid found in or around

Heat transfer fluid may be escaping

1.

Immediately discontinue use.

unit

from element

2.

Unit must be serviced.

 

 

 

Room does not heat quickly

Unit is slower to heat

Typical initial warm-up takes 30-60 minutes.

 

 

 

Heater will not shut off

1. Heat loss from room is greater than

1. Close doors and windows. Provide additional insulation, install a higher-wattage

 

heater capacity

 

heater or multiple heaters if necessary.

 

2. Defective thermostat

2. Adjust thermostat to its lowest setting. If heater continues to run (allow two minutes

 

 

 

for the thermostat to respond), replace thermostat.

Contact Cadet for information on Parts or Service

Warranty

Warranty Information

Maintenance: For safer operation and to prolong the life of the heater, it is necessary to follow the maintenance instructions included with each heater. Failure to properly maintain the heater will result in the warranty being voided. All warranties offered to original consumer only. Warranty instructions are included with each heater.

LIMITED ONE-YEAR WARRANTY: Cadet Manufacturing Co. will repair or replace any Cadet product, including thermostats, found to be defective or malfunctioning from first date of purchase through the first year.

LIMITED FIVE-YEAR WARRANTY: Cadet Manufacturing Co. will repair or replace any Cadet/Softheat® baseboard (E) element found to be defective or malfunctioning from first date of purchase through the fifth year.

THESE WARRANTIES DO NOT APPLY:

1.To conditions resulting from improper installation or incorrect supply voltage;

2.To conditions resulting from improper maintenance, misuse, abuse, accident, or alteration;

3.To service calls or labor involved in replacing defective part(s);

4.If the date of manufacture cannot be determined;

5.To freight damaged products.

CADET SHALL NOT BE LIABLE FOR DAMAGES SUCH AS PROPERTY DAMAGE AND/OR INCIDENTAL EXPENSES RESULTING FROM BREACH OF THESE WRITTEN WARRANTIES OR ANY IMPLIED WARRANTY.

These warranties give you specific legal rights, and you may also have other rights which vary from state to state.

Cadet neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with these electric heaters or any part of such heaters.

If the product should become defective during the warranty period, contact Cadet Manufacturing Co. at 360.693.2505 for instructions on how to have the repair or replacement processed. Products returned without authorization will be refused.

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Cadet EPA1000, EPA750, EPA1500/3 warranty Troubleshooting Chart, Symptom, Problem, Solution, Warranty Information