Troubleshooting Chart

CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL.

Symptom

Problem

Solution

Breaker trips immediately

1.

Incorrect supply voltage.

1. Verify that supply voltage matches the heater rating.

upon energizing heater.

2.

Overloaded circuit.

2.

The total amperage of all heaters on a branch circuit must not be more than 80%

 

 

 

 

of the amperage rating of the circuit breaker and supply wire ratings. Use a lower

 

 

 

 

wattage heater, or reduce the number of heaters in the circuit.

 

3.

A short circuit exists in the supply

3.

Shorted supply or heater wires may be accompanied by severe sparking. Inspect

 

 

or heater wiring.

 

all supply and heater wiring insulation for damage. Do not reset the circuit

 

 

 

 

breaker until all electrical shorts have been repaired.

 

4.

Defective circuit breaker.

4.

Replace the circuit breaker.

Heater fan operating,

1.

Insufficient element temperature.

1. Allow a few moments for element to reach operating temperature.

but does not discharge

2.

Incorrect supply voltage.

2. Verify that supply voltage matches the heater rating.

warm air.

3.

Element has failed.

3. Replace element.

Heater will not shut off.

1.

Heat loss from room is greater

1.

Close doors and windows. Provide additional insulation, or install a higher-wattage

 

 

than heater capacity.

 

heater or multiple heaters if necessary (if your circuit is rated for more capacity).

 

 

 

2. Adjust thermostat to its lowest setting. If heater continues to run (allow two

 

2.

Defective thermostat.

 

minutes for the thermostat to respond) and room temperature is greater than

 

 

 

 

50 degrees; replace thermostat.

 

3.

Thermostat wired incorrectly to heater.

3.

Refer to thermostat documentation and correct wiring.

Heater discharges smoke

1.

Dust, lint or other matter is accumulated

1.

Clean heater (see “Operation & Maintenance” section for instructions).

or emits a burnt odor.

 

inside heater.

 

 

Element heats for a moment

1.

Defective motor or internal connection.

1.

Heater or fan motor requires replacement.

without the fan turning, then

2.

Fan or motor jammed.

2.

Remove obstruction and press heater manual reset button after allowing

immediately stops heating.

 

 

 

the unit to cool.

 

 

 

 

 

Heater does not run.

1.

Thermostat set too low.

1.

Adjust thermostat to a higher temperature until heater operates

 

 

 

 

(see Problem #5 below if the problem persists).

 

2.

Heater has tripped the manual reset

2.

Press the manual reset button (see “Operation & Maintenance” section

 

 

temperature limit control.

 

for instructions).

 

3.

Power not on at the circuit breaker.

3

Turn on the correct circuit breaker in the main panel.

 

4.

Broken or poorly connected wire(s)

4.

Turn off power at circuit breaker. Check supply wire continuity and proper

 

 

to heater.

 

connection to heater wires.

 

5.

Defective thermostat .

5.

The entire heater, or any of its components may be checked for continuity

 

 

 

 

to determine the cause of any problem. Repair or replace the heater.

 

 

 

 

 

Heater continually trips the

1.

Dust, lint or other matter has

1.

Clean heater (see “Operation & Maintenance” section for instructions.)

manual reset temperature

 

accumulated inside heater.

 

 

limit control.

2.

Airflow is blocked.

2.

Remove obstruction. Maintain a minimum distance of 6” from any inside corner

 

 

 

 

or adjacent surfaces, and 3’ for furniture or other objects placed directly in front

 

 

 

 

of the heater.

 

3.

Fan or motor is jammed.

3. Remove obstruction, and press heater manual reset button (see “Operation &

 

 

 

 

Maintenance” section for instructions.)

 

4.

None of the above.

4.

Replace heater assembly.

 

 

 

 

 

Warranty

Maintenance: For more effective and safer operation and to prolong the life of the heater, read the Owner’s Guide and follow the maintenance instructions included with each heater. Failure to properly maintain the heater will void any warranty and may cause the heater to function improperly. Warranties are non transferable and apply to original consumer only. Warranty terms are set out below.

LIMITED TWO-YEAR WARRANTY: Cadet will repair or replace any Perfectoe (UC) series element or motor found to be defective within two years after the date of purchase.

THESE WARRANTIES DO NOT APPLY:

1.Damage occurs to the product through improper installation or incorrect supply voltage;

2.Damage occurs to the product through improper maintenance, misuse, abuse, accident, or alteration;

3.The product is serviced by anyone other than Cadet.

4.If the date of manufacture of the product cannot be determined;

5.If the product is damaged during shipping through no fault of Cadet.

6.CADET’S WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT AS SET OUT HEREIN. CADET SHALL NOT BE LIABLE FOR DAMAGES SUCH AS PROPERTY DAMAGE OR FOR CONSEQUENTIAL DAMAGES AND/OR INCIDENTAL EXPENSES RESULTING FROM BREACH OF THESE WRITTEN WARRANTIES OR ANY EXPRESS OR IMPLIED WARRANTY.

7.IN THE EVENT CADET ELECTS TO REPLACE ANY PART OF YOUR CADET PRODUCT, THE REPLACEMENT PARTS ARE SUBJECT TO THE SAME WARRANTIES AS THE PRODUCT. THE INSTALLATION OR REPLACEMENT PARTS DOES NOT MODIFY OR EXTEND THE UNDERLYING WARRANTIES. REPLACEMENT OR REPAIR OF ANY CADET PRODUCT OR PART DOES NOT CREATE ANY NEW WARRANTIES.

8.The warranties give you specific legal rights, and you may also have other rights which vary from state to state. Cadet neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with its products other than as set out herein.

If you believe your Cadet product is defective, please contact Cadet Manufacturing Co. at 360-693-2505, during the warranty period, for instructions on how to have the repair or replacement processed. Warranty claims made after the warranty period has expired will be denied. Products returned without authorization will be refused.

Parts and Service

Visit http://support.cadetco.com for information on where to obtain Parts and Service.

Reduce-Reuse-Recycle

This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling this product at the end of its useful life. Contact your local recycling support center for further recycling instructions.

4

©2009 Cadet Manufacturing Co.

Printed in U.S.A. Rev. 7/09 #720085

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Cadet UC072, UC101, UC102 warranty Troubleshooting Chart, Warranty, Symptom Problem Solution, These Warranties do not Apply

UC102, UC072, UC101 specifications

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