telephone. Telephone numbers can be found in the 'Creative European Contact Centre' section below.

Download Drivers

The Creative website offers a range of updates and drivers for our products in a variety of operating systems.

Download Manuals

Browse Creative's extensive library of product installation and user guides to find documentation for your Creative product.

If You Have a Problem

Please retain all contents including packaging and proof of purchase until you are fully satisfied with your product.

If you have a problem installing or using your Creative product, please use the Creative eServices and/or telephone support for assistance. Should you contact Technical Support, you may be asked for information regarding the following:

The model and serial number of your Creative product

Error information on the screen and how it came about

Information on the adapter cards which may be causing a conflict

Hardware configuration information such as the base I/O address,

IRQ line, DMA channels used

Motherboard information: BIOS manufacturer/version and chipset manufacturer

Type and version of your operating system, e.g., Windows 95/98 or Windows NT, Windows 2000 or Windows Me

If, after using the Creative support services, you believe your Creative product to be defective, you should verify the purchase date and the take the appropriate action as detailed below:

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