Troubleshooting Guide

If there is a problem, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center.

Power

The battery cannot be recharged with the battery charger provided.

Do not recharge any battery pack other than genuine Canon Battery Pack BP-511A, BP-514, BP-511, or BP-512.

The camera does not operate even when the power switch is set to <1>.

The battery is not properly installed in the camera (p.26). Recharge the battery (p.24).

Make sure the battery compartment cover is closed (p.26). Make sure the card slot cover is closed (p.29).

The access lamp still blinks even when the power switch is set to <2>.

If the power is cut off while an image is being recorded to the card, the access lamp will light/blink for a few sec. After the image is recorded to the card, the camera turns off automatically.

The battery becomes exhausted quickly.

Use a fully-charged battery (p.24).

The rechargeable battery will degrade after repeated use. Purchase a new one.

The camera turns off by itself.

Auto power off is in effect. If you do not want auto power off to take effect, set the [5Auto power off] menu to [Off].

198