Troubleshooting

Shooting Movies

Correct shooting time does not display, or stops.

•Format the memory card in the camera, or use a memory card capable of recording at high speeds. Even when the shooting time does not display properly, the recorded video will be the length that it was actually shot (pp. 22, 30).

appeared on the screen and shooting ended automatically.

The camera’s internal memory was insufficient. Try one of the following:

•Perform a low-level format of the memory card in the camera (p. 167).

•Change the image quality setting (p. 112).

•Use a memory card capable of recording at high speeds (p. 112).

Subject appears distorted.

•The subject may appear distorted if it passes quickly in front of the camera while shooting.

Playback

Cannot play back images or movies.

•If the file name or folder structure is changed on a computer, you may not be able to play back images or movies. Refer to the Software Guide for information regarding folder structure or file names.

Playback stops, or audio cuts out.

•Use a memory card that has had a low-level format performed on it with this camera (p. 167).

•If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily.

•Depending on its capabilities, when playing movies on a computer, frames may drop or the audio may cut out.

Computer

Cannot transfer images to a computer.

It may be possible to solve the problem when the camera is connected to a computer via cable by reducing the transfer speed.

•Press the 1 button to enter Playback mode. Then press and hold the n button and press the o and m buttons together. In the screen that appears, press the qr buttons to choose [B] and press the m button.

Eye-Fi Card

Cannot transfer images (p. 179).

183