Troubleshooting
Playback
Playback is not possible.
•Image or movie playback may not be possible if a computer is used to rename files or alter the folder structure. Refer to the Software Guide (=25) for details on folder structure and file names.
Playback stops, or audio skips.
•Switch to a memory card that you have performed
•There may be brief interruptions when playing movies copied to memory cards that have slow read speeds.
•When movies are played on a computer, frames may be dropped and audio may skip if computer performance is inadequate.
Sound is not played during movies.
•Adjust the volume (=24, 111) if you have activated [Mute] (=142) or the sound in the movie is faint.
•No sound is played for movies shot in [
] mode (=72) because audio is not recorded in this mode.
Computer
Cannot transfer images to a computer.
When attempting to transfer images to the computer via a cable, try reducing the transfer speed as follows.
•Press the <1> button to enter Playback mode. Hold the <n> button down as you press the <o> and <m> buttons at the same time. On the next screen, press the <q><r> buttons to choose [B], and then press the <m> button.
Cannot transfer images (=179).
185