Troubleshooting
If you think there is a problem with the camera, first check the following. If the items below do not solve your problem, contact a Canon Customer Support Help Desk.
Power
Nothing happens when the power button is pressed.
•Confirm that the battery is charged (=11, 113).
•Confirm that the battery is inserted facing the correct way (=11).
•Confirm that the memory card cover and battery cover are fully closed (=11, 13).
•Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery a few times.
The battery is depleted quickly.
•Battery performance decreases at low temperatures. Try warming the battery a little by putting it in your pocket, for example, ensuring that the terminals do not touch any metal objects.
•If these measures do not help and the battery is still depleted soon after charging, it has reached the end of its life. Purchase a new battery.
The lens is not retracted.
•Do not open the memory card cover or battery cover while the camera is on. lose the cover, turn the camera on, and then turn it off again (=11, 13).
The battery is swollen.
•Battery swelling is normal and does not pose any safety concerns. However, if battery
swelling prevents the battery from fitting in the camera, contact a anon ustomer Support Help Desk.
Shooting
Cannot shoot.
•Switch from Playback mode (=15) to Shooting mode, if necessary, by pressing the <1> button.
Strange display on the screen under low light (=29).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are recorded in movies.
•The screen may darken under bright light.
•The screen may flicker under fluorescent or LED lighting.
•Purplish banding may appear on the screen if you compose a shot that includes a bright light source.
No date stamp is added to images.
•Although date stamps cannot be added to images with this camera, images can be printed with the date as follows.
-Use the included software to print
For details, refer to the Software Guide (=20).
-Print using printer functions
[
] is displayed when the shutter ring is pressed halfway (=44).
•Set [IS Mode] to [Continuous] (=63).
•Set the flash mode to [h] (=63).
•Increase the ISO speed (=61).
•Mount the camera on a tripod or take other measures to keep it still. In this case, you should set [IS Mode] to [Off] (=63).
Shots are out of focus.
•Press the shutter ring halfway to focus on subjects before pressing it all the way down to shoot (=27).
•Make sure subjects are within focusing range (=130).
•Set
Shots are blurry.
•Blurring may occur more often when Touch Shutter is used to shoot, depending on shooting conditions. Hold the camera still when shooting.
No AF frames are displayed and the camera does not focus when the shutter ring is pressed halfway.
•To have AF frames displayed and the camera focus correctly, try composing the shot with
Cover
Preliminary Notes and
Legal Information
Contents: Basic
Operations
Basic Guide
Advanced Guide
1 | Camera Basics |
2 | ModeCreative Shot |
3 | Auto Mode/ |
Hybrid Auto Mode | |
4 | Other Shooting |
Modes | |
5 P Mode | |
6 | Playback Mode |
7 | |
8 | Setting Menu |
9 | Accessories |
10 | Appendix |
Index
119