5. The binding side for double-page spreads does not come out properly

One of the following reasons can be the cause. Follow the instruction below to remove the cause of problem.

A)Check the unsent (original) PDF file if the same problem can be seen. If you see the same problem, please make corrections on the original PDF file data.

B)Check the job processed at the Prinect system if the same problem can be seen. If you see the same problem, please contact the Prinect system engineer.

If you still have trouble, please contact the Canon service personnel.

6. Cannot specify the paper type from Paper Catalog

One of the following reasons can be the cause. Follow the instruction below to remove the cause of problem.

A)Confirm if the specified paper type is correctly registered on the copier machine.

B)Confirm if the paper information registered on the copier machine and the one registered on the imagePRESS Server Paper Catalog is identical.

C)Confirm if the paper information registered on the imagePRESS Server Paper Catalog and the one registered on the JDF Connector is identical.

D)From the Command WorkStation, right-click the job and select “Properties”. In the job property dialog, check the “Paper Catalog” print option if the correct paper type is specified. If the incorrect paper source is specified, please contact the Prinect system engineer.

If you still have trouble, please contact the Canon service personnel.

7. Cannot register the imagePRESS Server on the JDF Connector

One of the following reasons can be the cause. Follow the instruction below to remove the cause of problem.

A)Select “Configure Printer Device “ from the JDF Connector menu. Click “New” after “Configure Printer Device” dialog window appears. After “Available Servers” dialog window appears, click “Refresh” in the “Auto Search” tab, and search for imagePRESS Server.

B)If you cannot find the imagePRESS Server using A) method, select “Manual” tab in the “Available Servers” dialog window, and specify Server Name or IP Address of the imagePRESS Server to search the server.

C)If you still cannot find the imagePRESS Server A) nor B) method, ping the imagePRESS Server to ensure that the host computer you are trying to reach is actually operating. If you cannot ping your host, check that the network set up is physically connected. In addition, if you could ping the host, check if the router protocol set up has been properly done.

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