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3.Click the symbol beside the [Other devices] and/or [Imaging devices] category. Your camera model name or [Canon Camera] will display in these categories if it is being recognized as an “other” device.
There are other potential reasons for the problem if the “Other devices” or “Imaging devices” categories do not appear or your camera model name or [Canon Camera] does not appear. Proceed to Step 6, temporarily quit the procedures and investigate the other potential causes.
4.Select your camera model name or [Canon Camera],
5.Click [OK] in the confirmation dialog.
Delete all instances of your camera model name or [Canon Camera] if it appears in one or more places in the [Other devices] or [Imaging devices] categories.
6.Close the System Properties window.
Step 7 and above are not required for Windows XP.
Delete the setup information files7.