iR1210G_iR1230G.book Page 4 Tuesday, June 24, 2003 2:22 PM
CAPT Problems
Problem | Cause | Solution |
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CAPT is not working | The CAPT (Canon | Specify the CAPT (Canon PC1200/iC |
properly | PC1200/iC D700) is | D700) as the default driver for the |
| not selected as the | imageCLASS D700 series. |
| default printer driver |
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| for |
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| imageCLASS D700 |
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| series. |
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| The software might not | Refer to “Using the Trouble Shooter” on |
| be installed properly. | page |
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| To check if the CAPT is installed |
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| correctly, try printing a page from an |
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| application. If the print fails, the CAPT is |
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| not installed correctly. Remove the CAPT |
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| and install it again. For more information, |
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| see “Uninstalling the CAPT” on page 5- |
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| 10. |
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Cannot use Adobe Type |
| Adobe Type Manager (ATM) is not |
Manager (ATM) fonts |
| supported. |
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Cannot print with a | The printer driver is | Connect the printer driver to a port |
printer driver other than | connected to the same | different from the Canon PC1200/iC |
the Canon PC1200/iC | port as the Canon | D700 printer driver. |
D700 | PC1200/iC D700 |
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| printer driver. |
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Autorun | Start the | |
appear automatically | Menu checkbox is | check the “Autorun |
| unchecked in the CD- | checkbox. |
| ROM menu. |
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| The “Auto insert | From the Device Manager make sure that |
| notification” checkbox | the “Auto insert notification” checkbox |
| is unchecked. | is checked in the |
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| Properties dialog box. For more |
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| information, see Windows Help. |
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5
Troubleshooting