Troubleshooting

The following offers solutions to some of the common problems you may encounter. We suggest that you consult this chart before contacting your dealer.

Images aren’t projected on the screen.

Problem

Cause and solution

 

 

 

 

 

Check the states of the indicators.

 

 

 

 

LAMP(Red)

POWER(Red)

Charge(Red)

Solution

 

Power isn’t turned on.

 

Off

Off

Off

Connect the power cord

 

 

 

 

 

 

to the projector.

 

 

 

 

 

 

Plug the power cord into

 

 

 

 

 

 

a wall outlet.

 

 

 

 

 

 

 

 

 

Cancel blanking by pressing the Blank button.

 

On rare occasion, the lamp fails to light up. In such cases, try to

Images aren’t projected

light the lamp again.

on the screen.

Check that the cable connected to the external device isn’t

broken.

 

 

When an extension cord is being used, replace it with the supplied

 

cable and check whether images are projected correctly.

 

 

 

The air inlet or outlet grille may be blocked.

 

t Remove the objects blocking the air inlet or outlet grille and

 

carry out the following.

Images suddenly

1. Wait for the air inlet or outlet fan to stop (or wait for the LAMP

indicator to go out.)

disappear.

2. Unplug the power cord from the wall outlet.

 

3. Wait about 1 minute.

 

4. Plug the power cord into the wall outlet.

 

5. Press the POWER button.

 

Check that the battery or power cord connected with the

 

projector correctly.

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Canon DC-4381, DC-5381, DC-5384, DC-4365 manual Troubleshooting, Images aren’t projected on the screen, EN-29

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