Paper Feed Trouble

If the document is not fed properly or the detection functions do not work smoothly, remedy the problem by following the remedies described below.

Condition

Paper jam has occurred.

Cause and remedy

● Check the document to see if the size and thickness of

 

the document are within the ranges supported by the

 

scanner, and to see if the quality of the document paper

 

is appropriate.

 

Refer to cautions on handling documents. (See “About

 

Documents” P. 42)

 

● Document slipping may be causing a paper feed error

 

(See “Paper Feed Adjustment” P. 36).

 

● The intermediate unit is not attached properly. Properly

 

attach the intermediate unit. (See “Attaching the

 

Intermediate Unit” P. 67)

 

● Dirty or worn rollers inside the scanner cause paper

 

jams.

 

Clean rollers if dirty (See “Cleaning the Scanning Glasses

 

and Rollers” P. 75).

 

Worn rollers must be replaced. Contact a Canon service

 

department.

Condition

The document tray does not rise and you hear a

 

clicking sound.

Cause and remedy

The weight of the loaded paper sometimes increases due to

 

the environment in which the document is stored. If this

 

happens, the weight of the paper will exceed the maximum

 

allowed stacked weight even if the number of stacked

 

sheets is below the maximum, and sometimes prevent the

 

document tray from rising. Reduce the number of document

 

sheets loaded on the document tray and scan the document

 

again. (See “Document Loading Precautions” P. 43)

Condition

Double feed error occurs even though documents are

 

not being double-fed. (erroneous detection of double

 

feed)

Cause and remedy

If the size and thickness of the paper on which the Function

 

Sheet is copied differs from that of the document to be

 

scanned when the Function Sheet is used, the scanner

 

erroneously judges this to be a double feed, and this error

 

occurs. If this happens, turn double feed detection OFF, and

 

scan the document again. Or, copy the Function Sheet on

 

paper of the same size and thickness as the document, and

 

use that copy.

 

 

68Paper Feed Trouble

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Canon DR-5060F manual Paper Feed Trouble, Condition Paper jam has occurred
Page 69 Page 71

DR-5060F specifications

The Canon DR-5060F is a high-performance document scanner designed primarily for professional environments that require fast, efficient, and reliable document management. This unit stands out due to its blend of advanced technology, usability, and robust features, making it an ideal choice for businesses that process large volumes of documents.

One of the main features of the DR-5060F is its impressive scanning speed. It can scan up to 60 pages per minute in monochrome and 30 pages per minute in color, allowing users to digitize documents quickly and keep operations moving smoothly. This speed does not compromise quality; the scanner produces high-resolution images at up to 600 dpi, ensuring crisp text and detailed graphics that are essential for professional documentation.

The DR-5060F leverages Canon's patented image processing technology, including OCR (Optical Character Recognition). This feature transforms scanned text into editable and searchable formats, greatly enhancing productivity and ease of access. Additionally, the scanner is equipped with Automatic Document Feeder (ADF) that can handle up to 50 sheets at a time. This allows for continuous scanning, providing significant time savings for users.

One of the key characteristics of the DR-5060F is its versatility in handling various document types. The unit easily processes everything from thin or fragile documents to thicker presentations, making it suitable for various applications, including legal, healthcare, and financial services. Furthermore, it supports duplex scanning, enabling double-sided documents to be captured in a single pass.

Another notable technology is the "Active Image Context" feature, which optimizes image quality by automatically adjusting brightness and contrast for each page. This ensures that every scanned document appears clear and professional while minimizing the need for manual adjustments.

In terms of connectivity, the Canon DR-5060F seamlessly integrates with different document management systems. It is compatible with TWAIN drivers, ensuring broad compatibility with many business applications. Moreover, it supports USB connections for easy setup and operation.

In summary, the Canon DR-5060F is a powerful document scanner that merges cutting-edge technology with user-friendly features. Its high-speed capabilities, enhanced image processing, and versatility make it an invaluable asset for businesses looking to improve their document management workflows. Whether for archives, record-keeping, or digitalization projects, the DR-5060F is poised to deliver exceptional performance and efficiency.
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