Canon ES2 Troubleshooting

Troubleshooting

This section has solutions for when the printer does not function as expected or an error symbol is displayed.

92 Troubleshooting

Contents

Page „ Add Frames „ Create ID Photos „ Print the Date Correction White „ You can enlarge and print a portion of an image Page Page About This Guide Getting Started 8 Getting Started Paper Size Ink Type Name No. of Color of 10 Getting Started Page 12 Getting Started Page 14 Getting Started C Label BW : Jump 10 Images Jump 50 Images Jump 100 Images 16 Getting Started Page Page Page 20 Getting Started Page 22 Getting Started Page Printing from Memory Cards Slot Memory Cards Printing from Memory Cards 26 Printing from Memory Cards Page 28 Printing from Memory Cards Page 30 Printing from Memory Cards Frames Clip Art Calendar Multi Layout Speech Bubble 32 Printing from Memory Cards Page 34 Printing from Memory Cards Page 36 Printing from Memory Cards Page Page Page 40 Printing from Memory Cards Page Sample of Image Effects Page 44 Printing from Memory Cards Page 46 Printing from Memory Cards Item Description Settings Date*1 File No.*1 Printing with Date, File No., Borders or Page Layout 48 Printing from Memory Cards 1-up 2-up 4-up 8-up Fixed Size Off Brightness Contrast Sharpness 50 Printing from Memory Cards Vivid Neutral Sepia B/W Positive Film Printing from Camera Communication Settings for Camera Printing from Camera 54 Printing from Camera Printing from a Mobile Phone (Wireless Printing) 56 Printing from a Mobile Phone (Wireless Printing) Page 58 Printing from a Mobile Phone (Wireless Printing) Printing from a PC Configuration CPU RAM Interface Free Hard Disk Space Page 62 Printing from a PC Page 64 Printing from a PC Page 66 Printing from a PC Page 68 Printing from a PC Ulead Photo Express LE (Windows Vista Windows XP only) ZoomBrowser EX ImageBrowser 70 Printing from a PC Page Using the Battery Pack (SELPHY ES2 only) Use of genuine Canon accessories is recommended 72 Using the Battery Pack (SELPHY ES2 only) Using the Battery Pack (SELPHY ES2 only) 74 Using the Battery Pack (SELPHY ES2 only) Indication 76 Using the Battery Pack (SELPHY ES2 only) Appendix 78Appendix Auto Rotate Auto Power Down Bluetooth Language 80Appendix Page 82Appendix Page Store the equipment in a place where it cannot be reached by children Do not disassemble or modify the equipment Stop operating the equipment immediately if it emits smoke or noxious fumes Do not allow water or other liquids to enter the interior of the equipment Do not touch metal parts of devices or the power plug during thunderstorms Do not handle the power cord if your hands are wet Do not stick any part of your hand into the printer interior Do not use or store the equipment in the following types of places Do not excessively pull or bend the power cord Do not open the cartridge cover during printing Page Page Page Printing Method Print Resolution Gradation Ink Paper USB Wireless Operating Temperatures 5 - 40 °C (41 - 104 °F) Operating Humidity 20 - 80% Power Source Type Nominal Voltage Nominal Capacity Charge Cycles Number of prints Troubleshooting Battery Pack Printing from Cameras Printing from Computers Problems Exclusive to Windows Problems Exclusive to Macintosh Printing from mobile phones •Are you using a Macintosh computer •Has the ejected paper fallen over •Is the printer's power being turned on and off repeatedly •Is the ink sheet being pulled •Has paper jammed inside the printer? Remove the jammed paper • Check the error message on the LCD monitor •Check that the cartridge is correctly installed •Make sure that the cartridge contains paper/ink Press the 96Troubleshooting •The following images cannot be printed •Limit the size of image files to less than 8000 x 8000 pixels •Check whether there are images recorded on the memory card •Check whether readable image data are recorded on the memory card The image file name (folder name) sometimes cannot be recognized if it contains • Use a cartridge that is compatible with this printer •Turn the printer, camera and computer power off, then turn on again Check the •Make sure that the printer and the sender are in appropriate distance •Check the sender's power supply •Memory card has experienced an anomaly. Use another memory card Page Numerics