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Canon ES30 card to print, 96Troubleshooting, •Check if there are other problems than cartridge problems, •Check whether there are images recorded on the memory card

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Error Messages

No Image.

•Check whether there are images recorded on the memory card.•Check whether readable image data is recorded on the memory card.

•The image file name (folder name) sometimes cannot be recognized if it contains double-byte characters (Japanese, Chinese or Korean). Change double-byte characters to single-byte alphanumeric characters.

•Use a personal computer to print data that has been edited or processed on a personal computer.

Hardware Error

•Check if there are other problems than cartridge problems.

•Turn the printer and camera power off, then turn on again. If the error message does not clear, contact a Canon Customer Support center for assistance.

Cartridge cover is open

•Close the cartridge cover. If the error message does not clear, turn the power off and on again.

This camera cannot print B/W

Insert memory card to print

• Black and white printing is not possible when a camera is connected (except when Change(PictBridge) is displayed on the LCD monitor of the camera). Insert a memory

card to print.

Creative artridge Inserted the cartridge

• Printing from a camera or a mobile phone using the gold or silver print supporting cartridge (Easy Photo Pack E-P20G/E-P20S) is not possible. Change the cartridge to a cartridge other than the gold or silver print supporting cartridge.

Cartridge has been changed

•The cartridge was changed for a cartridge of a different size after the print menu was displayed. Insert a cartridge of the same size or change the print settings.

Cartridge has been changed

Trim Settings Adjusted

•If the cartridge is changed after the trimming settings have been made, the printer automatically sets the trimming frame again to fit the paper size.

96 Troubleshooting

Contents

ENGLISH Enjoy printing images with your SELPHY printer Creative Print (p. 39) Print with Gold or Silver Effects (pp. 41, 42) Print Settings (p. 53) Table of Contents About This Guide Getting Started Printing from Memory Cards Printing from a Camera Printing from a Mobile Phone (Wireless Printing) Appendix Troubleshooting Index Conventions Used in this Guide Getting Started Check the Package Contents Accessories (Sold Separately) Components Guide Page 12 Getting Started Page 14 Getting Started Page 16 Getting Started C Label Jump 10 Images Jump 50 Images Jump 100 Images Jump Selected Images Jump Selected date Page Preparing/Replacing/Storing the Easy Photo Pack Page Page Page 24 Getting Started Page Placing/Connecting the Printer Printing Precautions Printing from Memory Cards Compatible Memory Cards Insert a Memory Card Print Selected Images (Basic Print) 32 Printing from Memory Cards Page 34 Printing from Memory Cards Page Print All Images Print an Image Using Camera Specified Settings (DPOF Print) Selecting an Image during Auto Play for Printing (Auto Play) Creative Print 40 Printing from Memory Cards Page 42 Printing from Memory Cards Page 44 Printing from Memory Cards Page 46 Printing from Memory Cards Page 48 Printing from Memory Cards Faded Edges Soft Edges Soft Focus Star Lights Modern Bright 50 Printing from Memory Cards Page 52 Printing from Memory Cards Print Settings Item Description Settings Date File No Printing with Date, File No., Borders or Page Layout 1-up 2-up 4-up 8-up Fixed Size Off Brightness Contrast Sharpness Saturation Printing from a Camera Print Images When Connected with a Camera 60 Printing from a Camera Printing from a Mobile Phone (Wireless Printing) Printing via Bluetooth Page Printing from a Computer System Requirements 66 Printing from a Computer Install the Printer Driver and Software 68 Printing from a Computer Page Page Page 72 Printing from a Computer Introduction to the Supplied Programs 74 Printing from a Computer Page 76 Printing from a Computer Appendix Make Printer Settings Auto Rotate Auto Power Down Bluetooth Language Device name Security Passkey Deny Access Reset Page Cleaning, Storing and Carrying the Printer Page Safety Precautions Do not stick any part of your hand into the printer interior Do not use or store the equipment in the following types of places Do not allow metallic pins to touch or allow dirt to collect on the power plug Do not excessively pull or bend the power cord Do not open the cartridge cover during printing Handling Precautions Do not insert foreign objects into the print output receptacle To prevent malfunctions and damage caused by electromagnetic fields zTo prevent condensation Specifications USB Wireless Operating Temperatures Operating Humidity Power Source Troubleshooting You Think There is a Problem Printing from Cameras Printing from Computers Problems Exclusive to Windows Problems Exclusive to Macintosh Printing from Mobile Phones •Is the ink sheet or paper dirty •Is dirt lodged within the printer? (p. 82) •Are you using a Macintosh computer •Is the printer's power being turned on and off repeatedly without printing •Is the ink sheet being pulled •Has paper jammed inside the printer? Remove the jammed paper •Is the print output receptacle cover open 94Troubleshooting Error Messages •Check whether there are images recorded on the memory card •Check whether readable image data is recorded on the memory card The image file name (folder name) sometimes cannot be recognized if it contains •Check if there are other problems than cartridge problems card to print Page 98Troubleshooting Images smaller than 640 x 480 pixels, or images with a Numerics