CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS

5.

E9

 

 

 

 

 

 

 

 

 

 

 

Cause

Step

Checks

YES/NO

Remedies

 

 

 

 

 

DC controller/

1

Replace the DC controller/DC

YES

End.

DC power supply PCB

 

power supply PCB.

 

 

 

 

 

Is the problem corrected?

 

 

Power supply

 

NO

Advise the user that the

 

 

 

 

 

 

 

frequency of the power

 

 

 

 

 

supply is faulty.

 

 

 

 

 

6. AC power is absent.

 

 

 

 

 

 

 

 

 

 

Cause

Step

Checks

YES/NO

Remedies

 

 

 

 

 

Power plug

1

Is the power plug connected to

NO

Connect the power plug.

 

 

 

the copier and the power outlet?

 

 

 

 

 

 

 

 

 

 

2

Is ‘E’ code (PC420/430/FC220)

YES

See ‘E0’.

 

 

 

or ‘JAM’ (PC400/FC200)

 

 

 

 

 

indicated for about 0.5 sec after

 

 

 

 

 

the power switch is turned ON

 

 

 

 

 

and does the power turn OFF

 

 

 

 

 

thereafter?

 

 

Top cover,

3

Are the top cover and delivery

NO

Close the top cover and

Delivery assembly

 

assembly cover closed properly?

 

delivery assembly cover.

cover

 

 

 

 

 

 

 

 

 

Power supply voltage

4

Is the rated voltage present at

NO

Advise the user that the

 

 

 

the power outlet?

 

problem is not of the

 

 

 

 

 

copier.

 

 

 

 

 

Door switch

5

Is the door switch (SW1,SW2)

NO

Replace the door switch.

 

 

 

normal?

 

 

 

 

 

 

 

DC controller/

6

Is the rated power supply voltage

YES

Replace the DC controller/

DC power supply PCB

 

present between J103 and J104

 

DC power supply PCB.

 

 

 

on the DC controller/DC power

 

 

 

 

 

supply PCB? (Set the meter to

 

 

 

 

 

the 300V AC range).

 

 

 

 

 

 

 

Fixing assembly

7

Replace the fixing assembly.

YES

End.

 

 

 

Is the problem corrected?

 

 

 

 

 

NO

Replace the DC controller/

 

 

 

(fixing heater error temperature

 

 

 

 

DC power supply PCB.

 

 

 

detection circuit ON)

 

 

 

 

 

 

 

 

 

 

 

 

4-3

Page 35
Image 35
Canon FY8-23AV-000 manual AC power is absent

FY8-23AV-000 specifications

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