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Canon G9 Troubleshooting, Camera will not operate, Sounds come from the camera interior

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210Troubleshooting

Troubleshooting

•Camera (p. 210)

•When the power is turned on (p. 211)

•LCD monitor (p. 211)

•Shooting (p. 213)

•Shooting movies (p. 217)

•Playback (p. 218)

•Battery/Battery Charger (p. 219)

•TV monitor output (p. 219)

•Printing with a direct print compatible printer (p. 219)

Camera

Camera will not operate.

Power is not turned on.	zPress the power button (p. 42).
Memory card slot/battery	zConfirm that the cover is securely
cover is open.	closed (p. 11).
Battery charge is low and	zInsert a fully charged battery into the
the camera will not	camera (p. 10).
operate.	zUse the AC Adapter Kit ACK-DC20
(“Change the battery	(sold separately) (p. 234).
pack” message displays).
Poor contact between	zPolish the terminals with a soft cotton
camera and battery	swab before charging or using the
terminals.	battery (p. 230).

Sounds come from the camera interior.

The camera’s horizontal/ zThe camera’s orientation mechanism

vertical orientation was is operating. There is no malfunction. changed.

Contents

ENGLISH Workflow and Reference Guides Confirming the Package Contents Table of Contents Commonly Used Shooting Functions Shooting Using the Mode Dial Advanced Shooting Functions Playback/Erasing160 Print Settings/Transfer Settings Connecting a TV set Customizing the Camera (My Camera Settings) Troubleshooting List of Messages „Symbol Conventions in this Guide Please Read Camera Body Temperature About the LCD Monitor Video Format Language Setting zPreparations zShooting Still Images zViewing Still Images zShooting Movies zViewing Movies zErasing zPrinting zDownloading Images to a Computer zSystem Map Preparations Installing the Battery Inserting the Memory Card 2.Insert the memory card until it clicks into place „To Remove the Memory Card „Attaching the Neck Strap Setting the Date and Time 1. Press the power button 2. Select [Date/Time] 1. Press the button 2.Use the or button to select the (Set up) menu Setting the Display Language 1.Press the (Playback) button 2.Hold down the button and press the button 3.Use the , , or button to select a language Shooting Still Images (Mode) 4. Press the shutter button lightly (halfway) to focus 5.Press the shutter button fully (all the way) to shoot Mute Setting Reviewing an Image Right After Shooting (Rec. Review) zKeep the shutter button pressed fully zPress the button while the recorded image is displayed Viewing Still Images Shooting Movies (Standard Mode) 6.Press the shutter button fully again to stop recording Viewing Movies Erasing Printing 2.Turn on the printer 3. Press the (Playback) button to turn on the camera 4.Use the or button to select an image to print and press the button Downloading Images to a Computer Preparing to Download Images 1.Installing the software „Windows 1.Place the Canon Digital Camera Solution Disk in the computer’s CD-ROMdrive 2.Click [Easy Installation] 2.Connecting the camera to a computer 3.Preparing to download images to the computer 1. Press the (Playback) button to turn the camera on Page Page Downloading Images Using the Camera (Direct Transfer) Confirm that the Direct Transfer menu is displayed on the camera’s LCD monitor MENU „All Images/New Images/DPOF Trans. Images 2.Use the or button to select , or and press „Select & Transfer/Wallpaper „ Windows „ Macintosh System Map Page Optional Accessories „Lenses, Lens Adapter •Conversion Lens Adapter LA-DC58H •Wide Converter WC-DC58B •Tele-converter TC-DC58C •Battery Charger CB-2LW/CB-2LWE •AC Adapter Kit ACK-DC20 •Car Battery Charger CBC-NB2 Other Accessories •SD Memory Card Direct Print Compatible Printers •Compact Photo Printers (SELPHY series) •Bubble Jet Printers (PIXMA series) Use of genuine Canon accessories is recommended Page Components Guide „Back View Using the Optical Viewfinder to Shoot „Controls Using the Control Dial „The Shooting Functions „The Playback Functions „ The Shooting and Playback Functions Indicators • Upper Indicator • Lower Indicator Power Saving Function Basic Operations Use the or button to switch between menus 3 Use the or button to select a menu item 4 Use the or button to select an option Menus and Default Settings FUNC. Menu Rec. Menu Page Play Menu Print Menu Set up Menu Page My Camera Menu Switching between Shooting Mode and Playback Mode Using the LCD Monitor 1 Press the button Shooting Mode ( ) Playback Mode ( ) Using the Clock LCD Monitor Brightness •Changing settings using the Set up menu (p. 51) •Changing settings using the DISPLAY button (Quick-brightLCD Function) Night Display Customizing Display Information 1 Select [Custom Display] 2 Select [LCD/Viewfinder] 3 Make settings Information Displayed on the LCD Monitor Shooting Information (Shooting Mode) Page Playback Information (Playback Mode) „Standard „Detailed ab c d „Focus Check Display Histogram Function Setting the World Clock Setting the Home/World Time Zones 1 Select [Time Zone] 2 Select (Home) 4 Select (World) 5 Select a destination time zone 6 Select (Home) Switching to the Destination Time Zone (World) Resetting Settings to Their Default Values 1 Select [Reset All] 2 Make settings Formatting Memory Cards 1 Select [Format] Low Level Format Commonly Used Shooting Functions Using the Digital Zoom/Digital Tele- Converter Shooting With the Digital Zoom 1 Select [Digital Zoom] 3 Press the zoom lever toward and shoot About the Safety Zoom Safty Zoom Magnification Shooting With the Digital Tele-Converter Make settings Adjust the angle of view Using the Flash Shooting Close-ups(Macro) To Cancel the Macro Mode: Using the Self-Timer 2 Shoot To Cancel the Self-Timer: Changing the Delay Time and Number of Shots () 1 Select [Self-timer] Changing the Recording Pixels and Compression (Still Images) 1 Select the recording pixels 2 Select the compression „Approximate Values for Recording Pixels „Approximate Values for Compression Settings Changing the Image Type JPEG image (///// ) RAW image () 1 Select Simultaneously Recording RAW and JPEG Images 1 Select [Record +] Setting the Image Stabilizer Function 1 Select [IS Mode] The Icons on the LCD Monitor Adjusting the ISO Speed 1 Select an ISO speed using the ISO speed dial Checking the Focus and Peoples’ Expressions (Focus Check) 1 Select [Review Info] 3 Shoot To Cancel Checking the Focus: Shooting Using the Mode Dial Shooting Modes for Specific Scenes 1 Set the mode dial to 2 Select a shooting mode Page Page Page Program AE Setting the Shutter Speed 2 Set the shutter speed Shutter Speed Display About Safety Shift Setting the Aperture 2 Set the aperture value Aperture Value Display Manually Setting the Shutter Speed and Aperture 2 Set the shutter speed and aperture value Page Shooting Panoramic Images (Stitch Assist) 2 Select the shooting direction 3 Shoot the first frame of the sequence 5 Repeat the procedure for additional images 6 Press the button after the last shot Movie Shooting 2 Select a movie mode Page Page Changing Movie Recording Pixels 1 Select a recording pixels Movie Recording Pixels and Frame Rates Changing the Shooting Interval ((Time Lapse)) 2 Select a shooting interval Setting the Recording Functions 1 Select [Audio] 2 Set the microphone level 3 Set the wind filter Saving Custom Settings 1Switch to the shooting mode you wish to save and set the settings 2 Select [Save Settings] 3 Register Advanced Shooting Functions To Cancel Continuous Shooting: Setting the Red-EyeReduction Function 1 Select [Red-Eye] Setting the Slow Synchro 1 Display the Flash Settings screen Switching between Focus Settings 1 Select [AF Mode] Selecting an AF Frame Mode „Selecting [Face Detect] 1 Select [AF Frame] Page Page Selecting a Subject to Focus (When [Face Detect] is Selected) 1 When a face is detected, press the button 2 Select a subject using the or button 3 Press the button „Selecting [AiAF], [Center] or [FlexiZone] Changing the AF Frame Size ([AiAF] or [FlexiZone] Selected) Moving the AF Frame ([AiAF] or [FlexiZone] Selected) Move the AF frame using the control dial and press the Shooting Hard-to-FocusSubjects (Focus Lock, AF Lock, Manual Focus Safety MF) Shooting with the Focus Lock 2 Press the shutter button halfway to lock the focus 3 Press the shutter button halfway and press the MF button 4 Re-aimthe camera to compose the shot as desired and shoot To Release the AF Lock: Shooting in Manual Focus Mode 2 Press the MF button to display 3 Use the control dial and adjust the focus To Cancel the Manual Focus: Using the Manual Focus in Combination with the Auto Focus „Setting by the Button 1 Focus the camera with the manual focus, then press the button „Setting the Safety MF 1 Select [Safety MF] Focus Bracketing (Focus-BKTMode) 1 Select the Focus-BKT 3 Shoot the image with manual focus (p. 124) To Cancel the Focus-BKTMode: Locking the Exposure Setting (AE Lock) 1 Turn on the LCD monitor 3 Press the shutter button halfway 5 Re-aimthe camera to compose the shot as desired To Release the AE Lock: Changing Shutter Speed and Aperture Value Combinations 1 Focus on the subject on which you wish to lock the exposure 2 Press the shutter button halfway Shooting with FE Lock 2 Press the button and set it to (flash on) 4 Press the shutter button halfway To Release the FE Lock: Auto Exposure Bracketing (AEB Mode) 1 Select AEB 2 Adjust the compensation range To Cancel the AEB Mode: Using the ND Filter To Cancel the ND Filter: Reducing the Effects of Camera Shake (Auto ISO Shift) 1Select [Auto ISO Shift] 2Make settings „When [button] is Selected 3Press the shutter button halfway 4 Press the button while Adjusting the Exposure Compensation 3 Adjust To Cancel the Exposure Compensation: Switching between Metering Modes 1 Change a metering mode Moving the Spot AE Point to the AF Frame/ Centering the Spot AE Point 1 Select [Spot AE Point] Adjusting the Tone (White Balance) 1 Select a white balance setting Using the Custom White Balance 1 Select or 2 Aim the camera at a piece of white paper or cloth and press the button Shooting in a My Colors Mode Setting the My Colors Mode (Modes other than ) 1 Set the My Colors mode Setting the My Colors Mode (Mode) 2 Adjust Changing the Colors and Shooting Shooting with Color Accent Mode Select Aim the camera so that the color you wish to retain appears at the center of the LCD monitor and press the Shooting with Color Swap Mode 2 Press the button 5 Press the button to complete the setting, then shoot Saving Original Images 1 Select [Save Original] If [Save Original] is set to [On] Switching between Flash Adjustment Settings Compensating the Flash Adjustment 1 Adjust the flash exposure compensation Setting the Flash Output 1 Set the flash output Switching the Timing at which the Flash Fires Adjusting Exposure for Built-inFlash Shooting (Safety FE) Registering Settings to the Shortcut Button 1 Select [Set Shortcut button] To Cancel the Shortcut Button: Using the Shortcut Button Setting the Auto Rotate Function 1 Select [Auto Rotate] Creating an Image Destination (Folder) Setting the Day or Time for Automatic Folder Creation Resetting the File Number 1 Select [File Numbering] File and Folder Numbers Playback/Erasing Viewing Images in Sets of Nine (Index Playback) 1 Press the zoom lever toward To Return to Single Image Playback: Switching between Sets of Nine Images Focus Check Display 1 Press thebutton 2 Press the button repeatedlyuntilthe focus check display appears Changing the Display Magnification 3 Press the zoom lever toward Switching between the Frames Changing the Display Position 4 Use the , , or button to move the display position FUNC SET To Cancel Changing the Display Position: Jumping to Images 1 In single image playback mode, press the button 2 Use the or button to select a search key 3 Display the Images z//: Organizing Images by Category (My Category) Single Images 1 Select [My Category] 2 Select [Select] Selecting a Range of Images 2 Select [Select Range] 3 Select a category 4 Select images 5 Make settings Viewing Movies (Operating the Movie Control Panel) 1 Display a movie 2 Play Operating the Movie Control Panel Editing Movies 2 Select (Edit) 3 Edit FUNC./SET button 4 Save Rotating Images in the Display 1 Select [Rotate] 2 Rotate Playback with Transition Effects 1 Select [Transition] Automated Playback (Slide Shows) 1 Select [Slide Shows] 2 Select an image selection method 3 Play Transition Effects Select a Date/Category/Folder to Playback (//) 1 Select , or 2 Select a date/category folder to play back Selecting Images for Playback (- ) 2 Select images for Selecting All Images: FUNC./ SET Adjusting the Play Time and Repeat Settings Red-EyeCorrection Function 1 Select [Red-EyeCorrection] 2 Select a image 3 Correct 5 Display the saved image Adding Correction Frames 1 Select [Add Frame] 2 Move the frame position 3 Add a frame Removing Correction Frames 1 Select [Remove Frame] 2 Select a frame you wish to remove 3 Remove the frame Adding My Colors Effects 1 Select [My Colors] 2 Select an image Page Resizing Images 1 Select [Resize] 3 Select a recording pixels Attaching Sound Memos to Images 1 Press the button while playing back images 2 Record Sound Memo Panel Sound-OnlyRecording (Sound Recorder) 1 Select [Sound Recorder] 2 Record a sound Sound Recorder Panel Protecting Images 1 Select [Protect] 3 Select images and protect them z[Select] z[Select Range] Page Erasing Images 1 Select [Erase] 3 Select images and erase them Page Print Settings/Transfer Settings 1 Select [Print Settings] Image Selection Methods 1 Select an image selection method 2 Select an image and make print settings z[Select Images & Qty.] Standard ( )/Both ) (p. 198) Index ( ) (p. 198) Page Setting the DPOF Transfer Settings 1 Select [Transfer Order] 2 Select [Order] 3 Select an image All the Images on a Memory Card 2 Select [Mark all] 3 Select [OK] Connecting a TV set Page Changing My Camera Settings 1 Select the menu item Registering My Camera Settings 3 Select an image or record a sound you wish to register zStart-upImage zStart-up,Operation, Self-timerand Shutter Sounds 4 Register Troubleshooting “Card locked!” message appears The Date/Time menu appears Nothing displays The LCD monitor will shut off during shooting The display darkens Display flickers A bar of light (purplish red) appears on the LCD Monitor Noise displays./Subject’s movements are irregular Camera will not record Image Seen in Viewfinder vs. Recorded Image Image is blurred or out of focus Subject in recorded image is too dark Subject in recorded image is too bright, or image flashes white Image contains noise White dots appear on the image Eyes appear red Continuous shooting slows down Recording images to memory card takes a long time Lens will not retract The recording time may not display properly or shooting may stop unexpectedly “!” displayed on the LCD monitor in red and shooting automatically stopped Zoom does not operate Cannot play back Images cannot be edited Movies do not play back correctly Reading images from memory card is slow Battery consumed quickly Battery will not charge Cannot print List of Messages Naming error Change the battery pack No image Image too large Incompatible JPEG Incompatible WAVE Cannot register this image Cannot modify image Cannot assign to category Cannot Modify Cannot select Communication error Lens error, restart camera Exx Appendix zStop operating the equipment immediately if it emits smoke or noxious fumes zDo not cut, damage, alter or place heavy items on the power cord zUse only recommended power accessories Battery zThe batteries should not be immersed in water or sea water zDo not attempt to disassemble, alter or apply heat to the batteries zUse only recommended batteries and accessories zWhen recharging the battery, use only a specified battery charger Others damage eyesight zWhen using the optional Canon Wide Converter, Tele Converter or Conversion Lens Adapter, be sure to attach them firmly zDo not store the equipment in humid or dusty areas zDo not use in locations with poor ventilation zWhen not using the camera for extended periods of time zBe careful not to cover the flash with your fingers or clothing when shooting Avoid Strong Magnetic Fields zNever place the camera in close proximity to electric motors or Avoid Condensation Related Problems If Condensation Forms Inside the Camera zStop using the camera immediately Battery Handling Precautions zKeep the battery terminals clean at all times zHowever, ensure that there are no metallic items in the pocket zDo not allow any metal objects such as key rings to touch the (Fig.B) Charging the Battery Since this is a standards) SD Memory Card or SDHC Memory Card Write Protect Tab Cautions When Handling zDo not attempt to disassemble or alter the memory card zDo not use or store memory cards in the following locations Formatting Using the Power Kits (Sold Separately) Using the AC Adapter Kit ACK-DC20 1 Attach the power cord to the compact power adapter and Using the Car Battery Charger CBC-NB2 2 Insert the battery pack all the way into the battery charger as shown Using the Lenses (Sold Separately) „Wide Converter WC-DC58B „Tele-converter TC-DC58C „Conversion Lens Adapter LA-DC58H Attaching a Lens 1Be sure that the camera is turned off arrow (b) Changing the Ring Color Be sure that the camera is turned off Press the ring release button (a) and hold it down, and turn the ring in the direction of the Page Converter Settings 1 Select [Converter] Using an Externally Mounted Flash (Sold Separately) Attaching the Externally Mounted Flash 1 Attach the flash to the camera’s hot shoe 2 Turn the external flash on and turn the camera on 3 Turn the mode dial to the desired mode zSpeedlite 220E or 430EX zSpeedlite 580EX zOther Canon Flashes 5 Press the shutter button all the way to shoot the image Setting the Externally Mounted Flash 1 Display the Flash Settings screen Speedlite 220EX/430EX Settings Speedlite 580EX II Settings Page Page High-PowerFlash HF-DC1 Batteries Camera Care and Maintenance Camera Body Lens Viewfinder and LCD Monitor Specifications PowerShot G9 Page Page Page Page Battery Capacity (Battery Pack NB-2LH(Fully charged)) Test Conditions Memory Cards and Estimated Capacities Movie Estimated Sound Recorder File Sizes and Recording Times Image Data Sizes (Estimated) MultiMediaCard SD Memory Card Battery Pack NB-2LH Battery Charger CB-2LW/CB-2LWE Compact Power Adapter CA-PS700 Car Battery Charger CBC-NB2(Sold Separately) Wide Converter WC-DC58B(Sold Separately) Tele-converter TC-DC58C(Sold Separately) Conversion Lens Adapter LA-DC58H(Sold Separately) INDEX Numerics Page Page Page Battery Charger CB-2LW IMPORTANT SAFETY INSTRUCTIONS-SAVETHESE INSTRUCTIONS For CA, USA only Disclaimer Trademark Acknowledgments