Troubleshooting
Clearing Paper Jams
Troubleshooting
When a jam occurs inside the machine, the paper jam message appears on the LCD display.
When <PAPER JAM> appears on the LCD display, remove jammed paper from inside the machine first, then from the paper cassette if necessary. Check the following if you experience repeated paper jams:
–Fan and tap the paper stack on a flat surface before loading it in the machine.
–Check that the paper you are using meets the requirements for use. (See “Print Media,” on p.
–Make sure you have removed any scraps of paper from inside the machine.
NOTE
Do not force jammed paper out of the machine. Contact your local authorized Canon dealer or the Canon help line for assistance if needed.
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Open the front cover.
Remove the toner cartridge.