Does the printer still display ‘Ink tank errors have occurred’ on the screen?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Re-click the cartridge back

 

 

 

 

 

Does the error message

 

 

into position and repeat the

 

 

 

 

indicate that the cartridge is

 

 

steps in section 16) for the

 

 

 

 

 

not being recognised?

 

 

next cartridge in sequence.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Something is interfering with the chip or the chip is faulty. Please check the LED is not damaged & is clean of ink. YES Insert the cartridge & test the

printer again.

 

PRINTING

 

 

 

NOT PRINTING

 

 

Congratulations you have

 

 

 

Replace the LED with a new one

 

 

fixed your problem!

 

 

 

from another cartridge of the

 

 

 

 

 

 

same colour then repeat process.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are you able to resume

printing?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

Check the position of the chip on the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Congratulations you have

 

 

 

 

cartridge ensuring it is horizontal. Clean

 

 

 

 

 

 

the chip & LED with a damp tissue. If the

 

 

fixed your problem

 

 

 

 

 

 

 

 

 

 

problem presets contact RIHAC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

30