Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

The camera will

CF card not formatted correctly.

zFormat the CF card. (See Formatting a CF

 

 

not record

 

Card (p. 19)).

 

 

 

 

zIf reformatting does not work, the CF card logic

 

 

 

 

circuits may be damaged. Contact the nearest

 

 

 

 

Canon Customer Help Desk.

 

 

 

 

 

 

 

 

Cannot play back

You attempted to play back

zComputer images that cannot be played back

 

 

 

images shot with another camera

will playback if they are added to the camera

 

 

 

or images edited at a computer.

using the bundled software program

 

 

 

 

ZoomBrowser EX or ImageBrowser. See the

 

 

 

 

ZoomBrowser EX/ImageBrowser Software

 

 

 

 

User Guide (PDF).

 

 

 

 

 

 

 

 

 

File name was changed with a

zSet the file name or location to the file format/

 

 

 

computer or file location was

structure of the camera (See About File and

 

 

 

changed.

Folder Numbers (p. 119)).

 

 

 

 

 

 

 

 

Lens will not

Battery cover or CF card slot cover

zClose the CF card slot cover or battery cover,

 

 

 

Troubleshooting

retract

opened with camera on.

then turn off the camera.

 

 

 

 

 

 

 

 

 

 

Battery cover or CF card slot cover

zClose the CF card slot cover or battery cover,

 

 

 

opened while camera was

then turn off the camera.

 

 

 

recording to CF card (warning

 

 

 

 

 

signal sounds).

 

 

 

 

 

 

 

 

 

 

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